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DL385 & Windows Server 2003 x64

 
Jon Southby
Occasional Contributor

DL385 & Windows Server 2003 x64

When trying to install the HP System Management Homepage, on a SYSPrep image (via cmdlines.txt) I get the following error
"An error (-5006: 0x8000ffff) has occurred while running the setup."
The error appears to be related to InstallShield and occurs on Standard or Enterprise x64 with various SMH versions including x64 versions of 2.1.0.127 and 2.1.3.132

Rather bizarely, if I try to attempt to install the homepage prior to running sysprep, it installs fine.

I have a call logged with Microsoft, but think it is more likely to be an HP fault, anyone got any ideas or suggestions?
2 REPLIES
ChrisJStanley
Occasional Visitor

Re: DL385 & Windows Server 2003 x64

Exact same issue here.
Jon Southby
Occasional Contributor

Re: DL385 & Windows Server 2003 x64

UPDATE

Using Windows Server 2003 x64 R2 - I have found that HPSMH(2.1.6.156) will not install prior to running sysprep, however if I then attempt to re-install after running sysprep, it installs fine...