DL385 iLO port won't work - Shared Nework Port works OK

[catchbay]

hello, we have a brand new DL 385 and with F8 I entered to iLO RBSU and dropped in static IP, gateway, netmask and turned DHCP off.

Booted machine and tried to access iLO with SSH and browser without luck. Used x-over ethernet cable between iLO port and laptop.

After that booted the DL385 again, entered to iLO RBSU, switched "Shared Network Port" -mode on. Booted the machine again and switched the x-over cable from iLO port to Ethernet 1 and oh yes, iLO worked.

But we need the Web-access so we can't use this mode.

Any suggestions? Have we missed something?

[Oleg Koroz]

Gateway set only for the laptop same as IP for laptop and subnet mask, for ILO only IP and subnet mask.
You have license for Graphical view?
http://h18013.www1.hp.com/products/servers/management/iloadv/index.html

[catchbay]

Here is how we tested this iLO port again:

- brand new HP Proliant DL 385
- no disks
- default BIOS
- default iLO BIOS (iLO RBSU)

- laptop with ethernet port
- configured static ip 10.0.0.1 and mask 255.255.255.0, no gw

- 1 ethernet cable (direct but laptop has autosense port so x-over cable is not needed)


test 1:

- cable between laptop and iLO port
- boot proliant
- F8 (--> iLO RBSU)
- Network -> DNS/DHCP
DHCP Enable = OFF
- Network -> NIC and TCP/IP
IP Address = 10.0.0.2
Subnet Mask = 255.255.255.0
- Save and Exit

- from the laptop
arp -a
( no MAC for 10.0.0.2 )
ping -n 9999 10.0.0.2

Request timed out.
Request timed out.
Request timed out.
etc...

We waited about 2 minutes...

Request timed out.
Request timed out.
Request timed out.
etc...

then we tried web browser, http://10.0.0.2/ and got answer "The page cannot be displayed"


test 2:

- cable between laptop and Proliant Ethernet 1 port
- boot proliant
- F8 (--> iLO RBSU)
- Network -> NIC and TCP/IP
Network Interface Adapter = Shared Network Port
- Save and Exit

- from the laptop
arp -a
( no MAC for 10.0.0.2 )
ping -n 9999 10.0.0.2

Reply from 10.0.0.2: bytes=32 time<1ms TTL=128
Reply from 10.0.0.2: bytes=32 time<1ms TTL=128
Reply from 10.0.0.2: bytes=32 time<1ms TTL=128
etc...

then we tried web browser, http://10.0.0.2/ and got answer

"Browser access to this system is not supported
by the current iLO configuration.
Integrated Lights-Out does not support browser
access on this platform using the Shared Network
Port.

To enable browser access, perform these steps:

Reconfigure iLO to use the iLO NIC."
etc...


test 3:

- cable between laptop and iLO port
- boot proliant
- F8 (--> iLO RBSU)
- Network -> NIC and TCP/IP
Network Interface Adapter = ON
- Save and Exit

- from the laptop
arp -a
( there was MAC for 10.0.0.2 )
arp -d 10.0.0.2
arp -a
( no MAC for 10.0.0.2 )
ping -n 9999 10.0.0.2

Request timed out.
Request timed out.
Request timed out.
etc...

We waited about 2 minutes...

Request timed out.
Request timed out.
Request timed out.
etc...

then we tried web browser, http://10.0.0.2/ and got answer "The page cannot be displayed"



NOTICE:
- we made similar tests with x-over ethernet cable ==> same results
- we tried also with gw 10.0.0.3 ==> same results
- we had red hat installed and tested other iLO RBSU settings with real networks ==> same results
- when the diskless Proliant tries to boot from Network with dhcp/bootp then the pings to Shared Network Port won't work which is ok

[igor kresnik]

Heloo!

I have exactly the same problem on my Dl385 with two amd 64 opteron processors. I think that is problem with bios or ilo fw. I also heve problem with system management homepage, in witch is only few data showen.
Have anybody some advice??

Thanks

[catchbay]

The motherboard was faulty. We got new one and it worked OK.