DL386 G6 running a little hot

[Allen Huang_1]

The iLO2 temperature health indicates the system temperature is at 61C, which is above the caution threshold. System has 1 CPU and 4 fans, all ok. How can we lower the system temperature to its normal range?

[cnb]

Check the iLO-2 Firmware Version. Is it the latest?

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3949986&swItem=MTX-6f07f70d1ae04c0d843cc6a752&prodNameId=3949988&swEnvOID=1005&swLang=13&taskId=135&mode=5


What's the ambient temperature of the server room?

Check for dirty/blocked airflow vents on the system.


Rgds,

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

[Allen Huang_1]

Yes. It has the latest iLO2 firmware version.
The ambient temperature in the server room is 69F. The airflow vents looked fine.
Attached you can see different temp zones, the Temp zone 29 shows it's at 61C.

[Allen Huang_1]

we have noticed that the intake on the front bezel is not as strong as other servers when using the â post-it note testâ : it is not able to hold a post-it note, where as other servers are able to. Would that affect the temperature?

Also, weâ re not sure where on the server the thermometer is located, it simply says â System Zoneâ , and there is no refernce on the inside of the lid as to where it is or in the HP technical specs on the website.
Does anyone know?

[Taifur]

Hi ,

U can check that issue by upgrading BIOS, ILO firmeware which is avilable at HP site and u can do it with fiormware maintenance CD by downloadin form HP site .

Cheers//
Taifur

[Allen Huang_1]

We already have the latest BIOS and iLO2 firmware. We are trying to find out where the thermal sensor is located at for the "system zone". Why is the intake air flow is not as strong as other servers?

[cnb · Accepted solution]

How many fans are in the working systems 4 or 6?

See this thread and response from Kozlov:

http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1271086897402+28353475&threadId=1332008

He had the same Zone 29 issue and was able to resolve it through updating Firmware, Smart Start and the drivers.

Rgds,

[Allen Huang_1]

cnb - We updated BIOS and firmware on the server and that fixed the problem. Thank you very much for your help!

[Allen Huang_1]

Updated BIOS and firmware on the server and that solves the problem.