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тАО02-27-2008 10:01 AM
тАО02-27-2008 10:01 AM
DL580 G4 - reboot unexpectedly
IтАЩm having a problem with a DL580G4тАж Form time to time the server reboot unexpectedly. I looked on IML and ILO logs and the following message appears:
18 02/24/2008 16:28:00 Server power removed.
19 Unknown Power restored to iLO 2.
20 02/24/2008 16:29:00 On-board clock set; was previously [NOT SET]
What I did?
- Updated the PSP
- Updated all firmware
- Replaced the power supplies
- Replaced the power supply back plane
- Replaced the system board.
There are two power supplies connected to two different powerlines.
Have you ever seem something like this?
Cordialement,
Max
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тАО02-27-2008 10:41 PM
тАО02-27-2008 10:41 PM
Re: DL580 G4 - reboot unexpectedly
If you are using e200 or p400 controller, I would advice you to update to firmware 1.72 for e200 or 4.12 for p400. Also download the latest sas/sata drivers fror smart array controllers and install them. And look in microsoft.com for the latest storport driver.
Kind regards,
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тАО02-28-2008 04:58 AM
тАО02-28-2008 04:58 AM
Re: DL580 G4 - reboot unexpectedly
I have already disabled ASR and updated the firmware and drivers according to Proliant Support Pack 7.91A, so the latest
version.
Regards,
Max
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тАО02-28-2008 05:52 AM
тАО02-28-2008 05:52 AM
Re: DL580 G4 - reboot unexpectedly
it is not clear if server reboots or shuts down?
If the server shuts down is the server connected to a UPS ? If yes maybe a scheduled shutdown is configured
Is the automatic power restore enabled in server RBSU?
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тАО03-01-2008 10:32 PM
тАО03-01-2008 10:32 PM
Re: DL580 G4 - reboot unexpectedly
what if you try minimum configuration...
I mean 1 Processor, 1 memory Board and 4 memories, no PCI cards, no Mezzanine options boards.
In case you have more than 1 Proc and several memories you can swap them
I've seen "Mezzanine boards" causing power issues I don't know if it is applicable in your case and I don't Know if you can try the step I gave but seen all you have replaced.
regards