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DL580 G5 random restarts

Charlie Hawkins2
Frequent Advisor

DL580 G5 random restarts

We have a DL580 G5 series with 32gb ram, 16X 72GB HD & it connects to additional 1xMSA(16x146gb drives) using a p800 controller. Latetly we have experienced random unexpected restarts. No windows logs on the server point to anything. During each random restart, we see the following in the Integrated Management:
"
POST ERROR
ASR Detected by System ROM
Unrecoverable Intermodule Bus error (Error code 0x00000000)
"
Some times the restarts are 24 hours apart, sometimes 15 mins apart. Yesterday it restarted 3 times! Last week over 19 times.
We contacted HP Tech Support and we were asked to update firmware and disable ASR in BIOS for log examinations, we will be calling them when the next random restart occurs for more Integrated Management.
Anyone something similar, and any resolution?
1 REPLY
Charlie Hawkins2
Frequent Advisor

Re: DL580 G5 random restarts

fyi, sometime ago...We replaced the ram chips and the system has been running for months with no issues.