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тАО06-12-2008 05:39 AM
тАО06-12-2008 05:39 AM
DL580 G5 server ASR
On reboot, we get the following error:
Post Error - Message: A Critical Error occurred prior to this power-up - Error: 183
Can anyone clue me in on this?
Thanks
John
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тАО06-12-2008 07:17 AM
тАО06-12-2008 07:17 AM
Re: DL580 G5 server ASR
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тАО06-12-2008 10:52 AM
тАО06-12-2008 10:52 AM
Re: DL580 G5 server ASR
is it everything up to date?
Firmware and Proliant support pack?
any attached device (storage)?
regards
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тАО06-12-2008 12:10 PM
тАО06-12-2008 12:10 PM
Re: DL580 G5 server ASR
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тАО06-13-2008 02:12 AM
тАО06-13-2008 02:12 AM
Re: DL580 G5 server ASR
Thanks for the feedback.
Firmware is up-to-date. Also, latest service packs applied.
Can't generate memory dump. Even though server is configured for this, no dump is generated during ASR.
Thanks
John
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тАО06-13-2008 06:23 AM
тАО06-13-2008 06:23 AM
Re: DL580 G5 server ASR
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тАО06-26-2008 05:47 AM
тАО06-26-2008 05:47 AM
Re: DL580 G5 server ASR
We came to suspect some HP HBAs installed in this server.
HP came back to us and said that these were part of a bad batch.
They replaced the whole lot and, since then, things have been just fine.
BTW. Could find no refernce to Error 183. Even in the troubleshooting guide for this particular model. Anyone know if there is a comprehensive error code reference? Or is this just not on.
Thanks again.
John
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тАО06-26-2008 08:26 AM
тАО06-26-2008 08:26 AM
Re: DL580 G5 server ASR
HP replaced HBAs card and that was the issue faulty HBAs 1 or 2?
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тАО06-26-2008 08:30 AM
тАО06-26-2008 08:30 AM
Re: DL580 G5 server ASR
John
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тАО07-07-2008 02:45 PM
тАО07-07-2008 02:45 PM
Re: DL580 G5 server ASR
We experienced an ASR on one of ours and we're engaging HP on root cause.