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DL580 G7 overheat temperature sensor 17

poempelfox
Occasional Visitor

DL580 G7 overheat temperature sensor 17

We have a DL580 G7 that shut down due to "overheating" and since then turns off 1 second after poweron for the same reason. I'm pretty sure that nothing can be overheating after 1 second, at that point in time the fans haven't even fully spun up yet. The temperature sensor that causes this false alert seems to be "Temperature Sensor 17" (according to the ilo logs). Any hints on where that sensor might be located?

 

7 REPLIES
Torsten.
Acclaimed Contributor

Re: DL580 G7 overheat temperature sensor 17

Something in IML?


Hope this helps!
Regards
Torsten.

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poempelfox
Occasional Visitor

Re: DL580 G7 overheat temperature sensor 17


Torsten. wrote:

Something in IML?


Well tons of

Automatic Operating System Shutdown Initiated Due to Overheat Condition

System Overheating (Temperature Sensor 17, Location System, Temperature 61C)

(repeat x500, always with exactly 61 degrees)

Which is exactly why I'm trying to find out where said Sensor 17 is. "Location System" isn't exactly helpfully detailed. I mean it's clear that it's probably some sensor that has failed and the only way to solve the problem will be to replace the failed component. The question is whether that component is the mainboard, or the SPI, or the power backplane, or something entirely different...

Torsten.
Acclaimed Contributor

Re: DL580 G7 overheat temperature sensor 17

What ILO firmware version?

Hope this helps!
Regards
Torsten.

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poempelfox
Occasional Visitor

Re: DL580 G7 overheat temperature sensor 17


Torsten. wrote:
What ILO firmware version?

ILO3 1.82.

Torsten.
Acclaimed Contributor

Re: DL580 G7 overheat temperature sensor 17

This version should be OK.

 

Most of these "system" sensors are there to measure the I/O card slots.

 

What happens, if you remove additional cards?

 

I have no idea where this sensor is ... :-(


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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poempelfox
Occasional Visitor

Re: DL580 G7 overheat temperature sensor 17


Torsten. wrote:

What happens, if you remove additional cards?


There only ever was one card, and removing it doesn't help. Neither does updating to ILO3 1.85 which I've done since.

Yeti25
Occasional Visitor

Re: DL580 G7 overheat temperature sensor 17

Hello Torten,

have you found a solution? 

I ran in a similar problem. When I add a additional hard drive the temperatur goes up and the fans speed up to 90 %. Without the additional hard drive they stay at 35 %.

The temperatursensor 17 recorded higher values.

KR

Gerd