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04-24-2011 07:52 AM
04-24-2011 07:52 AM
HP DL580 G1
OS is win2003 R2 SP2
SMH can not display the Total Memory, but the OS's system properties have shown that normal, normal operation can
Diagnostics tests are also displayed with an error Memory DIMM7
Replacement RAM DIMM7 (fial)
Replacement Memory Board (fial)
Update PSP 7.7 (fial)
How I can do :(
OS is win2003 R2 SP2
SMH can not display the Total Memory, but the OS's system properties have shown that normal, normal operation can
Diagnostics tests are also displayed with an error Memory DIMM7
Replacement RAM DIMM7 (fial)
Replacement Memory Board (fial)
Update PSP 7.7 (fial)
How I can do :(
Solved! Go to Solution.
2 REPLIES
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04-24-2011 09:49 AM
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04-24-2011 07:37 PM
04-24-2011 07:37 PM
Re: DL580 Memory Error
=> OS is properly detecting total memory but SMH is not so proliant support pack needs to be updated to latest 7.7, if already up to date then uninstall and re-install the same.
=> Check system ROM version, latest is 2002.12.17 (B)
=> Re-install latest SMH version
=> Re-fix all RAMs
=> Check by swapping RAM, changing slots
=> Check on minimum hardware
=> What is POST memory message?
=> Check with insight diagnostic offline edition if any error
=> Check IML logs
=> Check system ROM version, latest is 2002.12.17 (B)
=> Re-install latest SMH version
=> Re-fix all RAMs
=> Check by swapping RAM, changing slots
=> Check on minimum hardware
=> What is POST memory message?
=> Check with insight diagnostic offline edition if any error
=> Check IML logs
I am an HP Employee
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