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DL580: New Drive Not Detected

William_74
Occasional Advisor

DL580: New Drive Not Detected

Hi. I added a new drive into my array today and it wasn't detected. I have updated my Integrated Smart Array Controller to current, as well as the Array Configuration Utility, and it sees nothing.

My current drives are 18.2 GB Wide Ultra 3. This new drive is a larger Ultra320 drive, but from my research, this shouldn't matter.

Any ideas? Thanks a lot.

Bill
1 REPLY
Caster Troy
Regular Advisor

Re: DL580: New Drive Not Detected

You should better check the compatibility of the controller that upto what capacity hard disk is supported by it, r u using a dl580g1 or dl580g2?? if the controller is supporting ultra3 then the hard disk will b downward compatible but do checkout the size compatibility issue. Also look for any BIOS updates available.
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