DL580 WITH SAS DRIVE LATEST

[kazim_1]

WE HAVE INSTALLED 4 PROCESSOR IN HIS MACHINE
WITH 32GB MEMORY DIMM WHEN I LOADED WIN2003 ENTERPRISE EDITION SYSTEM DID NOT SHUT DOWN PROPERLY WHEN I SHUTDOWN THE MACHINE SYSTEM. IT GOT RESTARTED AGAIN IT SELF. AFTER INSTALLTION OF SERVICE PACK IN MACHINE INTERNET WAS NOT WORKING I CHECKED ALL SERVICES WORKING BUT I CAN'T UNDERSTAND THIS PROBLEM .SO IT THERE ANYBODY WHO FACED THE SAME PROB N GOT SOLVED IF THERE IS SOMEONE WHO CAN GIVE ME GUIDELINE FOR THIS PROB I WILL B VERY GLAD

BEST REGARDS
KAZ

[KarloChacon]

hi

which server model I mean dl580 ?
generation 1, generation 2, ... ???

which proliant support pack do you have install?

--------------------
so if you have Dl580 G4, try install these drives for the NIC Card, first the link number one if the issue continues, unistall it and install the second link. OK.

1.
http://h18023.www1.hp.com/support/files/server/us/download/27965.html

2.
http://h18023.www1.hp.com/support/files/server/us/download/26385.html

regards

[KarloChacon]

sorry second link again, (second driver)

http://h18023.www1.hp.com/support/files/server/us/download/26385.html

it is not my fault, it is something weird when you add more that 1 link which I still don't understand how avoid

regards

[kazim_1]

Hi K,

Description

DL580R04 G4 server
Part# 430808-371

HP 580 PROCESSOR PART # 430816-B21
TOTAL 4 PROCESSOR

4X146GB SAS HARDDISK HP PART# 431958-B21

HP MEMORY 375004-B21

HP MEMORY EXPANTION BOARDKIT PART#410061-B21

Best regards,
kaz

[kazim_1]

Maachine Description
DL580R04 G4 server
Server Serial # SGH73899X5
Part# 430808-371
HP 580 PROCESSOR PART # 430816-B21
TOTAL 4 PROCESSOR
4X146GB SAS HARDDISK HP PART# 431958-B21
HP MEMORY 375004-B21
HP MEMORY EXPANTION BOARDKIT PART#410061-B21
Best regards,
M A KAZIM

[kazim_1]

foundation pack

7.8 smart start

Best regaards,
kaz

[kazim_1]

Hello Karlo,

your question is

which proliant support pack do you have install?

we have 7.8 is there any problem in this PSP

Best reagrds,
kaz

[KarloChacon]

hi

not a problem it is an issue with the driver for the NIC card not very stable and some weird behaviors:

HP NC-Series Multifunction Driver for Windows Server 2003

so try installing the driver I linked first the latest one if the issue continues an older one (second one)

anything else let us know

regards

[KarloChacon]

hi

for example if you read this thread
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1175886

Harvey Smith says:

" I have discovered that the problem is caused by the HP NC-Series Multifunction driver for windows server included in PSP v.7.90 cp007676.exe (3.4.10.0). With this driver installed the autocheck will not work with fibre attached disks. Rolling back the driver to either cp007290.exe (3.0.7.0) from PSP 7.80 or cp007020.exe (2.8.18.0) from PSP 7.70 fixes the problem.

(NOTE: The driver cp007290.exe prevents the server being shutdown correctly, it will automatically reboot instead of shutting down with this driver installed)"

the file cp007290 is include in PSP 7.8.
remember SmartStart is not the same as PSP, OK smartstart include the iption to install PSP, but smartstart is the made-it-easy to install and PSP includes the drivers for the OS.

so as a conclusion PSP 7.91 must include the latest driver for this NICs, which does not have the issue and the PSP 7.7 which Harvey Smith install and the server does not reboot

try both options and let us know OK

regards

[Mi6t0]

Hi, kazim. Another hint -
go to device manager and check if there are any questionmarks. It happens really often by updating... If so, you can uninstall the cards, rescan for hardware and install the drivers manually.

Regards,