DL580G4 Stop 0x0000009C

[McChuckPA]

Stop 0x0000009C (0x0000000000000000, 0xfffffade5b8c1240, 0x00000000be000300, 0x000000001008081f). Not much info on this from M-soft. Just wanted to know if anyone else has seen this error.

[KarloChacon]

hi

windows 2003? sp2?

do you have the latest drivers (PSP) ? and firmware ?

it just suddenly happens? or when you do a specific activity got that blue screen?

it is when Os is booting? when OS is up and running?

since when?


regards

[KarloChacon]

hi again check this advisory

STOP 0x9C Blue Screen Message May Occur During System Shutdown of Microsoft Windows Server 2003 on ProLiant Servers Running Certain Versions of the Microsoft Storport Storage Port Driver (STORPORT.SYS)

http://urlao.com/9c

regards

[McChuckPA]

Win 2003 X64 SP1
CSP 7.60
Started 3/13/07 last 11/7/07.
While the OS is up and running.

[KarloChacon]

hi

CSP 7.6 you mean PSP(proliant support pack)?

try installing proliant support pack 7.9
http://h18023.www1.hp.com/support/files/server/us/download/27535.html

and let us know

regards

[Igor Karasik]

Hi,
From my experience 0x0000009C is most likely hardware failure (memory, motherboard,...)
If you have another DL580 G4 server try to swap SCSI drives between servers and check...

Of course, make sure you have last firmware/PSP

[venkat81]

Hi Charles

With this Stop message does the error message
come with any File name of it just states hardware malfunction ?

[McChuckPA]

THe full bugcheck:0x0000009c (0x0000000000000000, 0xfffffade5b8c1240, 0x00000000be000300, 0x000000001008081f). I have opened a Case with HP. They will examine the 4 parameters. Thanks for your replies..