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DL580G4 Stop 0x0000009C

 
McChuckPA
Advisor

DL580G4 Stop 0x0000009C

Stop 0x0000009C (0x0000000000000000, 0xfffffade5b8c1240, 0x00000000be000300, 0x000000001008081f). Not much info on this from M-soft. Just wanted to know if anyone else has seen this error.
7 REPLIES
KarloChacon
Honored Contributor

Re: DL580G4 Stop 0x0000009C

hi

windows 2003? sp2?

do you have the latest drivers (PSP) ? and firmware ?

it just suddenly happens? or when you do a specific activity got that blue screen?

it is when Os is booting? when OS is up and running?

since when?


regards
Didn't your momma teach you to say thanks!
KarloChacon
Honored Contributor

Re: DL580G4 Stop 0x0000009C

hi again check this advisory

STOP 0x9C Blue Screen Message May Occur During System Shutdown of Microsoft Windows Server 2003 on ProLiant Servers Running Certain Versions of the Microsoft Storport Storage Port Driver (STORPORT.SYS)

http://urlao.com/9c

regards
Didn't your momma teach you to say thanks!
McChuckPA
Advisor

Re: DL580G4 Stop 0x0000009C

Win 2003 X64 SP1
CSP 7.60
Started 3/13/07 last 11/7/07.
While the OS is up and running.
KarloChacon
Honored Contributor

Re: DL580G4 Stop 0x0000009C

hi

CSP 7.6 you mean PSP(proliant support pack)?

try installing proliant support pack 7.9
http://h18023.www1.hp.com/support/files/server/us/download/27535.html

and let us know

regards
Didn't your momma teach you to say thanks!
Igor Karasik
Honored Contributor

Re: DL580G4 Stop 0x0000009C

Hi,
From my experience 0x0000009C is most likely hardware failure (memory, motherboard,...)
If you have another DL580 G4 server try to swap SCSI drives between servers and check...

Of course, make sure you have last firmware/PSP
venkat81
Occasional Advisor

Re: DL580G4 Stop 0x0000009C

Hi Charles

With this Stop message does the error message
come with any File name of it just states hardware malfunction ?
McChuckPA
Advisor

Re: DL580G4 Stop 0x0000009C

THe full bugcheck:0x0000009c (0x0000000000000000, 0xfffffade5b8c1240, 0x00000000be000300, 0x000000001008081f). I have opened a Case with HP. They will examine the 4 parameters. Thanks for your replies..