DL580G5 need to fix cpu speed. The time stamp counter of CPU on scheduler id 14 is not synchronized

[Paul Cahill_2]

We are getting errors from 64bit Sql Server 2005.

eg
The time stamp counter of CPU on scheduler id 14 is not synchronized with other CPUs.

Where 14 is any cpu.

My googling points at drift caused by the cpu speed changing. If these errors occur then Microsoft recommend that a fixed cpu speed is used.
http://support.microsoft.com/kb/931279

I have set the Bios (firmware P61) to Static Maximum Performance. I have checked that ILO agrees with this.

Microsoft also recommend setting the power option to "Always On" to stop CPU throttling. As the system is running Windows 2008 it has the Vista style power settings. I have set "Maximum Performance".

Using CPUz I can still see the CPU's downclocking. The multiplier moves back and forth between x8 and x10 depending on load.

Can anyone advise on how to fix the cpu speed on the DL850 G5.

Thanks

[KarloChacon]

hi


check these links

-- /usepmtimer

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01075682〈=en&cc=us&taskId=101&prodSeriesId=428936&prodTypeId=15351

http://support.microsoft.com/kb/938448/

-- Dual-Core Optimizer
http://blogs.msdn.com/blogdoezequiel/archive/2008/11/06/cpu-drift-and-sql-server-timing-values.aspx


-- general

http://digital.ni.com/public.nsf/allkb/D0FC3BE7D9F331398625731A005D76B8

http://developer.amd.com/assets/TSC_Dual-Core_Utility.pdf

bye

[Paul Cahill_2]

Thanks for the info, particularly advisory c01075682.

Unfortunately there does not seem to be a solution for the intel based DL580G5.

The boot.ini switch will not correct the problem within Sql Server.

[KarloChacon]

mmm I did not notice you got intel not AMD
I was thinking it was a Dl585 g5

maybe you already read this but

http://forums.microsoft.com/msdn/ShowPost.aspx?PostID=1239095&SiteID=1


let me ask has the server latest System ROM?

bye

[Paul Cahill_2]

I beleive so. Bios version P61

[Paul Cahill_2]

I believe so. Bios version P61

[KarloChacon]

P61 is used to identify BIOS for Dl580 G5s it does not mean it's the latest

this is the latest version

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3454575&prodNameId=3562405&swEnvOID=4024&swLang=8&mode=2&taskId=135&swItem=MTX-6ca51fc87f704dc5980ce5dd4e

[Paul Cahill_2]

I got this from ILO so it looks like we are on the latest.

ProLiant DL580 G5
UUID: 33373834-3236-4247-3838-343135423642
Server Serial Number / Product ID: GB88415B6B / 487362-421
System ROM: P61 09/23/2008; backup system ROM: 09/23/2008

[Paul Cahill_2]

Also from ILO

Power Regulator for Proliant: HP Static High Performance Mode