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DL585 Access bay stuck

antarcticgecko
Occasional Visitor

DL585 Access bay stuck

When trying to remove the access bay to install RAM, the large handle appears stuck.  The server is pulled out from the rack, top removed, and we have tried everything short of tearing it apart.  The handle will only pull out about 1/4 of the way which is not enough to work with.  Any ideas??

1 REPLY
antarcticgecko
Occasional Visitor

Re: DL585 Access bay stuck

Fixed.  Turns out there are two screws behind little windows in the plastic grill that need to be removed before the access bay can be removed.  The allen wrench attached to the back of the server fits.