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DL585 G2, Smart Array 642 , Windows 2012

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DL585 G2, Smart Array 642 , Windows 2012

Hi all,

 

Just installed a Proliant DL585 G2 with Server 2012 but having problems installing the Smart Array 642. Tried the Windows 2008 driver but I'm getting 'Error Code 10' which indicates to be the driver. Does have any experience with this situation or any idea how I may go about to solve this situation.

 

regards,

Johnny

8 REPLIES
scharchouf
Trusted Contributor

Re: DL585 G2, Smart Array 642 , Windows 2012

Re: DL585 G2, Smart Array 642 , Windows 2012

I am looking for the Smart Array 642 driver for Windows 2012. The one represented on the link is for the SAS/Sata which does not resolve the problem.
scharchouf
Trusted Contributor

Re: DL585 G2, Smart Array 642 , Windows 2012

Re: DL585 G2, Smart Array 642 , Windows 2012

Thank you for your speedy reply. I have came across this site its just that is does not contain the driver but yes it has the SSA and the ACU.

 

scharchouf
Trusted Contributor
Solution

Re: DL585 G2, Smart Array 642 , Windows 2012

we must also know that the updates and drivers are granted for servers under warranty or maintenance contract.

the best way to get the server up to date is to have the DVD ISO SPP:

 

HP Service Pack for ProLiant (SPP) Version 2014.02.0

http://h17007.www1.hp.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx

 

 

I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details

Re: DL585 G2, Smart Array 642 , Windows 2012

Just to say removing the driver for the Smart Array 642 then running the SPP and once the server rebooted reinstalled the driver for Windows 2008 x64 (cp010823.exe) did the trick.

Thank you for your help.
scharchouf
Trusted Contributor

Re: DL585 G2, Smart Array 642 , Windows 2012

simply remove the driver already installed, following it to the server with the SPP and everything should work perfectly.

I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details

André007
Member

Re: DL585 G2, Smart Array 642 , Windows 2012

Thanks this worked for me as well ;-]

 

DL580 G5, Smart Array 642 , Windows 2012 R2