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11-05-2008 02:14 AM
11-05-2008 02:14 AM
DL585 smart Array 5i replacement
Hi there,
The smart array 5i in my DL585 has develeoped an error
ACU reports the following:
ACU has encountered the following critical error while attempting to configure your controller:
The array accelerator on the current array controller is not functioning properly.
Parity errors occurred when trying to write data to the array accelerator's memory possibly due to a loose connection between the array accelerator and the current array controller. Array accelerator operations are permanently disabled.
For more information, run the Array Diagnostics Utility.
I have attached the ADU report,but in summary it reports:
SLOT 0 Smart Array 5i Controller ERROR REPORT:
Array accelerator status:
Permanently disabled
Warranty alert
Array accelerator parity write errors: 1
I have upgraded the firmware and reseated the battery cache, both of which have made no difference. We have tried to source a replacement battery cache as suggested in other threads, but been told by our vendor that the part has gone end of life and they are suggesting using a smart array 642 in it's place.
My question is can the current configuration on the disks be migrated onto the new controller and eliminate the need to re-create the logical disk or will I need to manually create the logical disk on the 642 and then restore from backup?
The smart array 5i in my DL585 has develeoped an error
ACU reports the following:
ACU has encountered the following critical error while attempting to configure your controller:
The array accelerator on the current array controller is not functioning properly.
Parity errors occurred when trying to write data to the array accelerator's memory possibly due to a loose connection between the array accelerator and the current array controller. Array accelerator operations are permanently disabled.
For more information, run the Array Diagnostics Utility.
I have attached the ADU report,but in summary it reports:
SLOT 0 Smart Array 5i Controller ERROR REPORT:
Array accelerator status:
Permanently disabled
Warranty alert
Array accelerator parity write errors: 1
I have upgraded the firmware and reseated the battery cache, both of which have made no difference. We have tried to source a replacement battery cache as suggested in other threads, but been told by our vendor that the part has gone end of life and they are suggesting using a smart array 642 in it's place.
My question is can the current configuration on the disks be migrated onto the new controller and eliminate the need to re-create the logical disk or will I need to manually create the logical disk on the 642 and then restore from backup?
1 REPLY 1
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11-05-2008 09:31 AM
11-05-2008 09:31 AM
Re: DL585 smart Array 5i replacement
Not sure what your vendor is talking about. The cache module for the 5i can be found on the HP website (pn 260741-001):
http://h20141.www2.hp.com/hpparts/Search_Results.asp?mscssid=BB2B47E8F2754C8FA96E085730F02C1C&SearchInc=PartNumber
Having said that, if you put a 642 in the server it will detect the logical drive that is already configured. I don't see in your post whether you are running Windows or not. If so, you will likely need to run a repair, since the driver/registry keys already in the OS will not work for this controller.
http://h20141.www2.hp.com/hpparts/Search_Results.asp?mscssid=BB2B47E8F2754C8FA96E085730F02C1C&SearchInc=PartNumber
Having said that, if you put a 642 in the server it will detect the logical drive that is already configured. I don't see in your post whether you are running Windows or not. If so, you will likely need to run a repair, since the driver/registry keys already in the OS will not work for this controller.
The truth is out there, but I forgot the URL..
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