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тАО11-20-2008 03:34 PM
тАО11-20-2008 03:34 PM
DL740 cache module replacement
Cache Accel Parity Errors may require a module. (6046)
A cache accelerator parity error indicates a cache module needs to be replaced. The error information is reported in the variable cpqHeEventLogErrorDesc.
So, upon submitting this yesterday, we were asked to re-seat or replace the cache module. I cannot even find it on the DL740.
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тАО11-20-2008 04:22 PM
тАО11-20-2008 04:22 PM
Re: DL740 cache module replacement
Service Guide:
http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c00065003/c00065003.pdf
User Guide:
http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c01133945/c01133945.pdf
You may have an optional Smart Array controller installed and that has a cache module. Do you know what model of controller you are using? Can you run ADU and post the controller information?
HTH,
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тАО11-20-2008 04:51 PM
тАО11-20-2008 04:51 PM
Re: DL740 cache module replacement
Smart Array 5i Controller Specifications
I have already passed by your questions, if I have not answered them, please let me know.
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тАО11-20-2008 04:56 PM
тАО11-20-2008 04:56 PM
Re: DL740 cache module replacement
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тАО11-20-2008 05:01 PM
тАО11-20-2008 05:01 PM
Re: DL740 cache module replacement
Did you not find the documentation useful? If you did please assign points. The User guide should help you locate the information you're looking for. If you still need assistance let me know.
Best Regards,
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тАО11-20-2008 05:13 PM
тАО11-20-2008 05:13 PM
Re: DL740 cache module replacement
The 5i is embedded on the DL740 and therefore it's part of the I/O board. See Chapter 8 of the User's guide for more information.
Regards,
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тАО11-21-2008 10:52 AM
тАО11-21-2008 10:52 AM
Re: DL740 cache module replacement
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тАО11-21-2008 11:50 AM
тАО11-21-2008 11:50 AM
Re: DL740 cache module replacement
As it's embedded into the I/O board, that module will have to be replaced or bypass the 5i altogether and install an optional PCI SA RAID controller.
Points welcomed if the information I provided was helpful.
http://forums11.itrc.hp.com/service/forums/helptips.do?#28
Regards,
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тАО11-21-2008 01:11 PM
тАО11-21-2008 01:11 PM
Re: DL740 cache module replacement
http://h20464.www2.hp.com/media/60017B18-8F03-40E8-9745-32AA713D58D8/740_FRU_video_array-board.htm
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тАО11-21-2008 02:01 PM
тАО11-21-2008 02:01 PM