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DL785 G6 Shut Down unexpected

 
Alfi82
Contributor

DL785 G6 Shut Down unexpected

Dear sir or Madam,

as you see in subject I have a trouble with my server that shut down unexpectedly and no log can be wrote on IML . The problem happening in Windows or some how happened in POST MODE when the servers boots or after the HP logo appears .

Please help me if some one have had this problem and resolved it!!!

Regards,

 

2 REPLIES
Suman_1978
HPE Pro

Re: DL785 G6 Shut Down unexpected

Hi,

 

Is there any error messages seen at POST?

If possible remove any external devices connected like tapes, storage, usb key and try to boot.

Also you can try removing additional RAM, Add-On cards and test the server.

 

Thank You!
I am a HP employee.

Alfi82
Contributor

Re: DL785 G6 Shut Down unexpected

Hi, Yes i unplugged all devices that connected to this server but no change happened for me and no error on post mode appeared ... Regards,