Device Manager - Other Device - MSA-1000

[Tom Hall Uk]

I'm having problems with a MSA-1000 on a DL380 G3 Cluster running Windows 2000 Server & SQL server 2005.

In device manager the MSA1000 is listed as a other device? it is listed as a Compaq MSA1000 SCSI Array Device.

I have checked on the HP website and I cannot find a driver for it. Any ideas.

[KarloChacon]

hi Tom

do you have the Proliant Support Pack (PSP)installed in your server?

which version? just in case this is the latest for W2000

http://h18023.www1.hp.com/support/files/server/us/download/24183.html

regards

[Tom Hall Uk]

I have checked and the server cluser was built with the latest version 7.60a.

Regards,

Tom.

[KarloChacon]

hi

is it the same for he firmware ?

I mean the 7.9 Firmware is applied too?
http://h18023.www1.hp.com/support/files/server/us/download/27783.html


regards

[Tom Hall Uk]

I have checked in Array config utility and it has firmware version 4.24

Regards,

Tom

[Martin Smoral]

So what was the fix for this ? Where do you get the driver for the MSA1000 SCSI Array Device. I am using 7.00 A/A FW and have installed the latest Qlogic Storport Driver and the MPIO DSM from the HP website byut still have the "Other Devices"

[Lunja]

Try the link below or attached file:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=MTX-4c90cca8083a45918762b2ede2&prodTypeId=15351&prodSeriesId=408482