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\Device\Scsi\cpqcissm1 in Windows 2003 once a day

\Device\Scsi\cpqcissm1 in Windows 2003 once a day

All, I have event ID 9 with the following description logged at least once a day on a Windows 2003 SP1 RC2.

The device, \Device\Scsi\cpqcissm1, did not respond within the timeout period.

I have updated the SCSI firmware and driver. I have read other posts that indicate there is a bad drive, the BIOS needs to be updated, or the "Rescan Service" needs to be disabled. The BIOS is P51 10/10/2005. What is the reccomended approach? If there is a bad drive, how do I determine which is the bad drive?
7 REPLIES
KarloChacon
Honored Contributor

Re: \Device\Scsi\cpqcissm1 in Windows 2003 once a day

hi

would you mind to tell us which is the source id?

http://www.eventid.net/display.asp?eventid=9&source


also can you check the Integrated management log? any error there?

regards
Didn't your momma teach you to say thanks!

Re: \Device\Scsi\cpqcissm1 in Windows 2003 once a day

The source is CPQCISSM. I just looked in the IML and there are no events in it other than NIC Redundancy a POST error from a few months ago.
KarloChacon
Honored Contributor

Re: \Device\Scsi\cpqcissm1 in Windows 2003 once a day

I forgot to ask you

which is the server?
and which Operating system?

regards
Didn't your momma teach you to say thanks!
KarloChacon
Honored Contributor

Re: \Device\Scsi\cpqcissm1 in Windows 2003 once a day

sorry and also
which smart array controller?

regards
Didn't your momma teach you to say thanks!
KarloChacon
Honored Contributor

Re: \Device\Scsi\cpqcissm1 in Windows 2003 once a day

sorry I meant if your OS was 2003 32 or 64 bits?

regards
Didn't your momma teach you to say thanks!

Re: \Device\Scsi\cpqcissm1 in Windows 2003 once a day

It 32bit and the controller is Smary Array 6i. Firmware 2.80B
John Busch
Occasional Visitor

Re: \Device\Scsi\cpqcissm1 in Windows 2003 once a day

We are getting the same errors on 2 out of 4 DL380G4 servers since updating to the v2.80a firmware last month. Subsequently updating to v2.80b did not help. We get POST errors stating there is a slot conflict for the last 2 drives even though they have not moved since the server was built over a year ago.

Concurrent with the errors in the system log are drastic lag spikes. These servers are Exchange 2003 servers loaded on Windows Server 2003 SP2, fully patched.

Not adding fuel to the fire just pointed out that the problem is not necessarily an isolated one.