Diags for ML350 G4

[Jerry Leinsing]

So far we can't find diags for this HP server on the HP server pages. We can find diags for almost any other server. Wonder why they haven't put them on there yet. We tried 11.05 and a few before that and are informed that they are not appropriate for the ML350 G4. [The SmartStart I believe had one but I think I was told that they can't find the SmartStart.] Does anyone know another downloadable source for diags that will work on this particular version of server?

[amhakassa]

Hi Jerry,

You haven't mentioned what Operating system. However, diag tools are avail here
If it is windows OS
http://h18000.www1.hp.com/support/files/server/us/download/20406.html

Yes the Smart start has a diagnostic utility
ypou can download the latest smart start from this link
http://h18000.www1.hp.com/support/files/server/us/family/model/6014.html?lang=en&cc=us
I don't know what your OS is so I send the link where you can choose your OS then download the

What was the main reason you wanted to diagnostic tool? May be we can help if you post the issue you are experiencing


Regards
Amha Kassa

[Jerry Leinsing]

Greetings Amha Kassa
The diagnostics in the past were OS independent. Ran from DOS bootable floppy at startup.
I just got another ML350 G4 server in to integrate and looked at the SmartStart 7.20. Now I remember why I couldn't get a floppy of diags. I have to believe those diags will not fit on a floppy. So that search is done.

This server has UNIX 5.0.7 installed.

Error message in /usr/adm/messages:
==========================
NOTICE: Sdsk: Unrecoverable error reading SCSI disk 0 dev 1/42 (ha=0 bus=0 id=0
lun=0) block=76776
Drive not ready: Being loaded
===========================

This message appears many time with the block= number changing. System is going down and requires a reboot to get it back up. Runs for a while then down it goes.

Jerry

[Oleg Koroz]

All downloads available from
http://h18023.www1.hp.com/support/files/server/us/index.html
http://h18004.www1.hp.com/support/files/server/us/subscription/PSM_subscription.html

Online diagnostic tools can be used only with several O/S only
For Unix all diagnostic Offline

If you boot from Smart start CD two diagnostic available for Array and HP Server

[amhakassa]

Hi jerry,

Form the error message it sounds like you are having a hard drive problem so the best bet will be to run ACU (ray Diagnostic Utility) from the smart start CD
You have mentioned that you ahve Smart Start 7.2 so you can use that to boot the server from and run the ACU
Once you boot to the smart start CD ACU is under maintenance tab

Regards
Amha Kassa