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Disk Failed but Hotspare not kicked in?

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chris d_2
Occasional Advisor

Disk Failed but Hotspare not kicked in?

I have an ML370 G4

One of the disks is flashing orange, diag says replace it.

but I dont understand why the hot spare has not taken over

How can i make it take over the failed disk?

Smart Array 642 Controller in Slot 4
Parallel SCSI Array A with Spare

146.8 GB Parallel SCSI Drive at Port 2 : SCSI ID 0
146.8 GB Parallel SCSI Drive at Port 2 : SCSI ID 1
146.8 GB Parallel SCSI Drive at Port 2 : SCSI ID 2
146.8 GB Parallel SCSI Drive at Port 2 : SCSI ID 3
146.8 GB Parallel SCSI Drive at Port 2 : SCSI ID 4
146.8 GB Parallel SCSI Drive at Port 2 : SCSI ID 5 (Spare)
Logical Drive 1 (560039 MB, RAID 5 )

Tape Device at Port 1 : ID 5
8 REPLIES
chris d_2
Occasional Advisor

Re: Disk Failed but Hotspare not kicked in?

SLOT 4 Smart Array 642 Controller ERROR REPORT:

SCSI Port 2 Drive ID 2 has exceeded the following threshold(s)
Pred failure errors
SOLUTION: Please replace this drive when conditions permit.
SCSI Port 2, Drive ID 2 ... S.M.A.R.T. predictive failure errors have been
detected in the factory Monitor and Performance data. SOLUTION: Please
replace this drive when conditions permit.
SCSI Port 2, Drive ID 2 ... S.M.A.R.T. predictive failure errors have been
detected in the since power Monitor and Performance data. SOLUTION: Please
replace this drive when conditions permit.
SPa
Trusted Contributor
Solution

Re: Disk Failed but Hotspare not kicked in?

The LED flashing indicates a Predictive Failure which is also evident from the message.

The Drive has not failed yet but due to the error log which has reached threshold,the message has been generated and the drive may fail in the near future.This is the reason the Hot spare has not kicked in.



chris d_2
Occasional Advisor

Re: Disk Failed but Hotspare not kicked in?

prob a daft q

with this array

shud i just be able to rip failing drive out
put replacement in

and let it rebuild it self without doing a restore.

SPa
Trusted Contributor

Re: Disk Failed but Hotspare not kicked in?

Yes,That should Work.
If possible Post the ADU report to have a closer look for any other errors.
chris d_2
Occasional Advisor

Re: Disk Failed but Hotspare not kicked in?

here u go

thank you
SPa
Trusted Contributor

Re: Disk Failed but Hotspare not kicked in?

Yes,The Drive replacement should resolve.

The firmware's for the controller and drives are quite old and should be updated.
chris d_2
Occasional Advisor

Re: Disk Failed but Hotspare not kicked in?

sorted cheers for help
chris d_2
Occasional Advisor

Re: Disk Failed but Hotspare not kicked in?

na