Disks not displayed on the HP ACU

[fsidiosidi]

Hello everyone,

We have a DL580 G5 connected to a MSA500 G2, the system is already working with 4 Disks in the Array using RAID 1+0.

We want to expand the storage using new hard drives. When we plug into the Array the new hard disks, the HP ACU can not detect them.

Here you find, attached, the diagnotic logs, the integrated management logs and the ADU report.

Any idea how to solve the problem?

Thanks in advence.

[fsidiosidi]

this is the integrated management and Dignostic logs

[fsidiosidi]

this is a part of the integrated management logs file if you couldn't open the zip file:

Info	Maintenance	5/13/2010 13:00	5/13/2010 13:00	1	IML Cleared - Text: SNMP Agents
Repaired	Unknown	8/17/2011 3:39	9/15/2010 3:02	2	Unknown - Code: 5 - Class: 17
Repaired	Power Supply	8/17/2011 1:48	8/12/2011 2:31	1	Failure - Chassis Name: - Error: General Failure - Chassis Type: Main system or external slots - Chassis Id: 0 - Chassis Port: 0
Repaired	Power Supply	8/17/2011 3:11	8/17/2011 3:11	1	Failure - Chassis Name: - Error: General Failure - Chassis Type: Main system or external slots - Chassis Id: 0 - Chassis Port: 0
Caution	POST	8/17/2011 3:55	8/17/2011 3:55	1	Post Error - Message: 1775-Drive Array - Proliant Storage System not Responding - Error: 102
Caution	POST	8/17/2011 3:55	8/17/2011 3:55	1	Post Error - Message: 1785-Drive Array not Configured - Error: 85
Caution	POST	8/17/2011 4:04	8/17/2011 4:04	1	Post Error - Message: 1785-Drive Array not Configured - Error: 85
Caution	POST	8/17/2011 4:13	8/17/2011 4:13	1	Post Error - Message: 1785-Drive Array not Configured - Error: 85
Caution	Power Supply	8/17/2011 5:00	8/17/2011 5:00	1	Failure - Chassis Name: - Error: General Failure - Chassis Type: Main system or external slots - Chassis Id: 0 - Chassis Port: 0

[fsidiosidi]

Helooooooooooooooooooooooo

20 view and no one wants to help me.......what a discrimination!!

[viren_2]

Please download the following file from google. setup_hpsm_x86 this software will allow you to view your array if this dose not work download proliant support pack and install.