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Dl 580 "Unrecoverable intermodule bus error (error code 0x00000000)"

Black_3
Occasional Contributor

Dl 580 "Unrecoverable intermodule bus error (error code 0x00000000)"

Hi,

Have a client with a Dl580 that has had an ASR twice the past month. The following error is listed as the cause :
"Unrecoverable intermodule bus error (error code 0x00000000)".

Has anyone had similar issue.

Thanx,
B
3 REPLIES
Peter Godron
Honored Contributor

Re: Dl 580 "Unrecoverable intermodule bus error (error code 0x00000000)"

hi,
have you had a look around:
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?locale=en_US&prodTypeId=15351&prodSeriesId=316533
Most of the relevant info, points to either a possible HW fault or BIOS problem.
Tarek Kawach
Honored Contributor

Re: Dl 580 "Unrecoverable intermodule bus error (error code 0x00000000)"

Hi Black:

The intermodule bus error is either system board / Firmware or something connected to the system board that is causing this; could be any pci card even the an array controller or nic card.

Try to make sure that your firmware is uptodate on the server.
- then remove all cards and try with one card a time. If you don't get the error right away ; then it will be hard to narrow it down.

Systems ROMPaq Firmware Upgrade Diskette for ProLiant DL580 G2 (P27) Servers
version 4.12 P27-09/15/2004 (11 Oct 04)
http://h18023.www1.hp.com/support/files/server/us/download/21977.html

Best regards,

Tarek.
Hey, look a light at the end of the tunnel.
Black_3
Occasional Contributor

Re: Dl 580 "Unrecoverable intermodule bus error (error code 0x00000000)"

thanx,

will check f/ware revisions & take it from there.