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Dl360 G2 w/SmartStart v8.25

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Tom Biggi
Occasional Visitor

Dl360 G2 w/SmartStart v8.25

A v8.25 CD starts and boots but eventually returns a message about taking too long to read the CD. This same CD works in a DL380 G1 and a v6.30 smartstart works fine on this DL360 G2.

Any ideas?
8 REPLIES
marcus1234
Honored Contributor

Re: Dl360 G2 w/SmartStart v8.25

is firmware updated on the server is cd crive internal usb or what

what is precise error message..
Tom Biggi
Occasional Visitor

Re: Dl360 G2 w/SmartStart v8.25

BIOS is (P26 05/01/2004). CD is internal.

SmartStart scrren comes up.
Booting ....
Loading drivers
Loading media
Starting Application
Loading SmartStart

Exact error is: SmartStart has failed to load resource files in a timely manner. Please click "OK" to try again, or "Cancel to reboot.


marcus1234
Honored Contributor

Re: Dl360 G2 w/SmartStart v8.25

hmmm tom if yu are using sata drives the smart start cd does not support sata drives


so easy way disable raid in bios install on one disk '
then in window add the raid driver in dev manager

reboot and get into bios and enable raid as windows is ready with the driver all runs smooth

hint :)


This is how we thank each other in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

Enjoy:)
marcus1234
Honored Contributor

Re: Dl360 G2 w/SmartStart v8.25

tom this is the latest smart cd supported
latest bios is here too
version 7.7
this is if you are using a smart controller smart sstart does not support sata disks

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288136&prodTypeId=15351&prodSeriesId=316590&swLang=8&taskId=135&swEnvOID=1005#7813
Tom Biggi
Occasional Visitor

Re: Dl360 G2 w/SmartStart v8.25

v7.70 returns error:

A Error has occurred while reading the SmartStart Hardware information file. Click "OK" to reboot.
Tom Biggi
Occasional Visitor

Re: Dl360 G2 w/SmartStart v8.25

BTW - no SATA drives. They are Compaq 72GB wide Ultra3 SCSI drives
marcus1234
Honored Contributor
Solution

Re: Dl360 G2 w/SmartStart v8.25

any unsupported controllers in this system take it down to min config and try remove anty thing extra , also ensure serial number in bios is same as that on the systemboard , watch for
zeros and noughts

in windows at cmd prompt try wmic bios get / value

serial number will be about 10 th from bottom of list, now check is this precisely the same number on the system board...
Tom Biggi
Occasional Visitor

Re: Dl360 G2 w/SmartStart v8.25

The SN in the BIOS was all jibberish. I reset it to match the one on the chassis, ran v7.70 again and it worked.

I tried v8.25 again and it also worked and also could install W2K8...the install is still running so I really will not know until it needs a reboot but all looks well at this point.