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Dl380 Gen9 (CPU E5-2640 v3) Unexpected Reset

 
Kflihan
Occasional Advisor

Dl380 Gen9 (CPU E5-2640 v3) Unexpected Reset

  last month we faced twice unexpected reboot server DL380 Gen9 with following error message:

Cffffapture.PNG

I found that error messages was exactly  (scenario 2 and scenario 3 ) described inside  Advisory: ProLiant Gen9 Series Servers - Unexpected Reset or Shutdown May Occur on ProLiant Gen9 Servers , Document ID: a00060570en_us

 

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00060570en_us

One thing is missing!!! the Advisory scope is for  E5-2600 v4  and  E5-4600 v4 Series , while my server is E-2600 V3 series.

is there any updated version of previous advisory to cover V3  series  ? 

or our unexpected reboot problem is not related to that Advisory?

 

kflihan
2 REPLIES 2

Re: Dl380 Gen9 (CPU E5-2640 v3) Unexpected Reset

Hello,

Update the latest spp (2019.03)

Resolution

Changing the RBSU power profile to the maximum performance stopped UMCE of all servers.

User-added image

 

Kind Regards,
Erdogan.
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I am HPE Employee
Kflihan
Occasional Advisor

Re: Dl380 Gen9 (CPU E5-2640 v3) Unexpected Reset

Ok. THanks, will try that .

 

kflihan