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05-08-2019 01:13 PM
05-08-2019 01:13 PM
Dl380 Gen9 (CPU E5-2640 v3) Unexpected Reset
last month we faced twice unexpected reboot server DL380 Gen9 with following error message:
I found that error messages was exactly (scenario 2 and scenario 3 ) described inside Advisory: ProLiant Gen9 Series Servers - Unexpected Reset or Shutdown May Occur on ProLiant Gen9 Servers , Document ID: a00060570en_us
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00060570en_us
One thing is missing!!! the Advisory scope is for E5-2600 v4 and E5-4600 v4 Series , while my server is E-2600 V3 series.
is there any updated version of previous advisory to cover V3 series ?
or our unexpected reboot problem is not related to that Advisory?
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05-08-2019 03:10 PM
05-08-2019 03:10 PM
Re: Dl380 Gen9 (CPU E5-2640 v3) Unexpected Reset
Hello,
Update the latest spp (2019.03)
Resolution
Erdogan.
No support by private messages. Please ask the forum!
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05-09-2019 01:59 AM - edited 05-09-2019 02:16 AM
05-09-2019 01:59 AM - edited 05-09-2019 02:16 AM
Re: Dl380 Gen9 (CPU E5-2640 v3) Unexpected Reset
Ok. THanks, will try that .
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