Dl380 Gen9 (CPU E5-2640 v3) Unexpected Reset

[Kflihan]

  last month we faced twice unexpected reboot server DL380 Gen9 with following error message:

I found that error messages was exactly  (scenario 2 and scenario 3 ) described inside  Advisory: ProLiant Gen9 Series Servers - Unexpected Reset or Shutdown May Occur on ProLiant Gen9 Servers , Document ID: a00060570en_us

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00060570en_us

One thing is missing!!! the Advisory scope is for  E5-2600 v4  and  E5-4600 v4 Series , while my server is E-2600 V3 series.

is there any updated version of previous advisory to cover V3  series  ? 

or our unexpected reboot problem is not related to that Advisory?

[Erdogan Temur]

Hello,

Update the latest spp (2019.03)

Resolution

Changing the RBSU power profile to the maximum performance stopped UMCE of all servers.

[Kflihan]

Ok. THanks, will try that .