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Dl380g8 hangs with Unbuffered ram installed

 
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slavtechbuer
Valued Contributor

Dl380g8 hangs with Unbuffered ram installed

Hi Guys,

One of my servers hangs on POST (just after raid controller) when server is populated with unbuffered RAM. Does anyone came accross that? 

Past initialization and nearly full POST but cannot go any further. I also cannot get to setup or IP., but shows right amount of mmory. 

Server works fine with registered memory.

Please help.

I have got part numbers if we need,

KInd Regards

Slav

5 REPLIES 5
slavtechbuer
Valued Contributor

Re: Dl380g8 hangs with Unbuffered ram installed

HI Guys 

Part numbers are: 

M378B1G73DB0-CK0  698651-154

M378B1G73DB0-CK0  698651-154

M378B1G73QH0-CK0

 

M378B1G73QH0-CK0

 

Suvamay
HPE Pro

Re: Dl380g8 hangs with Unbuffered ram installed

Hello

This seems to be not a server memory. Please use the compatible spare parts. Please find the below link

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c03243782

Thanks

 

 


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slavtechbuer
Valued Contributor

Re: Dl380g8 hangs with Unbuffered ram installed

Hi 

If they wouldn't be server memory system will failed on memory initialization no on the end of the POST, I would guess.

Kind Regards

Slav

Suvamay
HPE Pro

Re: Dl380g8 hangs with Unbuffered ram installed

Hello 

The spare number you have mentioned that is not a server memory. HPE does not recommend to install the same. Installing non-server memory will lead to an outage. 

Thanks


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Jimmy Vance
HPE Pro
Solution

Re: Dl380g8 hangs with Unbuffered ram installed


@slavtechbuer wrote:

Hi Guys,

One of my servers hangs on POST (just after raid controller) when server is populated with unbuffered RAM. Does anyone came accross that? 

Past initialization and nearly full POST but cannot go any further. I also cannot get to setup or IP., but shows right amount of mmory. 

Server works fine with registered memory.

Please help.

I have got part numbers if we need,

KInd Regards

Slav


While UDIMM are supported they must be ECC. The part numbers you've provided appear to be for non-ECC UDIMM

No support by private messages. Please ask the forum! Accept or KudoI work for HPE