Dl380p Gen8 and P420i cache

[visna]

Hello guys,

I'm a doubt for cache setting on P420i installed on Proliant Dl380p Gen8, because although it has a battery when I  launch Intelligent Provisioning on controller setting the write cache is always disable. Why this?

I thinked it manage automatically so if there isn't battery the cache is disable but if battery is present and full charge the cache should be enable?

thanks

Andrea

[Suman_1978]

Hi,

Write Cache will be disabled or cannot be changed in the following scenarios:

1. If Cache module is not installed or disconnected or is bad.

2. Any firmware related issues with the controller.

See if the cache module is properly connected to the controller, check if there is any error messages during POST for example 17xx error messages.

Thank You!
I am a HP employee.

[visna]

Is strange because cache module is installed (1Gb FWBC) and I've already update firmware at last version (5.42)

This is controller and server model:  P420i/1GB FBWC 460 W (704559-421)

battery status is fully charged, maybe I 've to force enable on write cache from bios?

Thanks

Andrea