Drive Array Controller Failure Error on HP ML370 G2

[Rashid Iqbal Ghulam]

Hi All
If any body could help me into below issue:

our HP ML370 G2 Active Directory Server is having trouble in booting and hanging with the following message.

Error:

Slot 0 HP Smart Array 5i Controller …. Initializing…………
1783-slot 0 Drive Array Controller Failure

[Michael A. McKenney]

Try upgrading the firmware first. Most likely a bad controller. Replace it. If the arrays are not damaged, the new controller will recreate them.

[Rashid Iqbal Ghulam]

Thank you Michael
I will try to upgarde the firmware.

How to make sure that arrays are not damaged?
I am waiting for the new controller as well.

Thanks again

[Michael A. McKenney]

You don't till the controller issue is resolved. The RAID arrays should be able to rebuild unless its RAID 0.

[Rashid Iqbal Ghulam]

Means I've to replace the controller first?