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Drive Array Controller Failure Error on HP ML370 G2

 
Rashid Iqbal Ghulam
Occasional Advisor

Drive Array Controller Failure Error on HP ML370 G2

Hi All
If any body could help me into below issue:

our HP ML370 G2 Active Directory Server is having trouble in booting and hanging with the following message.

Error:

Slot 0 HP Smart Array 5i Controller …. Initializing…………
1783-slot 0 Drive Array Controller Failure
4 REPLIES
Michael A. McKenney
Respected Contributor

Re: Drive Array Controller Failure Error on HP ML370 G2

Try upgrading the firmware first. Most likely a bad controller. Replace it. If the arrays are not damaged, the new controller will recreate them.
Rashid Iqbal Ghulam
Occasional Advisor

Re: Drive Array Controller Failure Error on HP ML370 G2

Thank you Michael
I will try to upgarde the firmware.

How to make sure that arrays are not damaged?
I am waiting for the new controller as well.

Thanks again
Michael A. McKenney
Respected Contributor

Re: Drive Array Controller Failure Error on HP ML370 G2

You don't till the controller issue is resolved. The RAID arrays should be able to rebuild unless its RAID 0.
Rashid Iqbal Ghulam
Occasional Advisor

Re: Drive Array Controller Failure Error on HP ML370 G2

Means I've to replace the controller first?