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Drive array accelerator Battrey Failed

ARehman
Occasional Advisor

Drive array accelerator Battrey Failed

Hi all!
i m getting an error in the eventwiever that Drive array Accelerator Battrey Failed , i have HP ML 370 w Win2k3 sp1 Server, could some one help me regarding this.
3 REPLIES
Mahesh Kumar Malik
Honored Contributor

Re: Drive array accelerator Battrey Failed

Hi ARehman

Do you have model description of Array accelerator installed in server? Else there is no issue, since array configuration is stored on disks as well. After replacing the batteries it can be restored back to array.

Regards
Mahesh

Re: Drive array accelerator Battrey Failed

If it is a Smartarray 6400, there is a firmware update which fixes a problem where the "battery failed" message shows up in error. I think the firmware version is 2.34, can be applied as an online update but IIRC you have to reboot the server after applying.

Tv_3
Respected Contributor

Re: Drive array accelerator Battrey Failed

Ahrehman, this is a know issue witch can be solved doing an firmware update.

Do an online Rompaq Upgrade on te storage controller:

http://h18007.www1.hp.com/support/files/storage/us/download/22234.html

This will fix the issue where the battery status may be falsely reported as â failedâ even though the cache module is â enabled.â

Refer to Customer Advisory EX040528_CW01 for additional information
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