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Drive firmware corruption on drive hotswap - DL360 Gen 9

 
rhewit03
rhewit03
Occasional Contributor

‎01-28-2018 07:09 PM

‎01-28-2018 07:09 PM

Drive firmware corruption on drive hotswap - DL360 Gen 9

We have had two recent cases with Proliant DL360 Gen 9 on replacing a failed system drive in a RAID-1 setup where the remaining working drive has failed with a reported Firmware corruption when the new drive is installed. The correct failed drive has been removed in both cases and on insertion of the replacement drive the server BSODs.

These are standard HP SSDs on DL360 Gen 9 (2016) Win Server 2012 R2 and have been running without issue for 18-months.

Has anyone had this experience and found a solution?

Regards,

Richard Hewitt
Imagine Communications.

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Suman_1978
Suman_1978
HPE Pro

‎01-29-2018 12:19 AM

‎01-29-2018 12:19 AM

Re: Drive firmware corruption on drive hotswap - DL360 Gen 9

Hi,

Kindly mention the following:
Drive Model/Part Number.
Server BIOS version.
Smart Array Controller Firmware version.
BSOD Error message/Code.

 

Thank You!
I am a HPE employee
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