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E200/64 array controller can not recognize 6G-10K-300​G hard disk

deepblue-cn
Occasional Visitor

E200/64 array controller can not recognize 6G-10K-300​G hard disk

I have a few of DL380 G5 servers which have E200/64 array controller installed in them. Currently all servers have 72Gx2(RAID1) hard disks . They working fine in them. When I try to add the new ordered 300G HD in these servers, the E200 and ACU cannot recognize these disks. The new hard disk spare number is : 507284-001 (6G DP 10K SAS 300G). The origianl 72G HD spare No. is 434916-001(1 port 10k 72G). I have try to upgrade E200/64 firmware from 1.2 to 1.86. But the problem is still there. I try these new disks in DL 380 G7 servers, all of them are okay. Please give me a hand!

3 REPLIES
sfora
Frequent Advisor

Re: E200/64 array controller can not recognize 6G-10K-300​G hard disk

You can try to upgrade the firmware of the drives to the latest version. Use your G7 to do this.

Suman_1978
HPE Pro

Re: E200/64 array controller can not recognize 6G-10K-300​G hard disk

Hi,

 

E200 QuickSpecs does show this drive as compatible.

DL380 G5 QuickSpecs also shows this drive as compatible.

The option part for spare part# 507284-001 is 507127-B21.

 

Try the following:

If you are trying the new drive in a new slot of the hard drive cage, first check if the new slot is working well.  Slot or backplane could be faulty.

If you are installing the new drive by removing the existing 72GB drives, then boot the server into SmartStart CD and perform the diagnostics from Maintenance menu.

 

Thank You!
I am a HP employee
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waaronb
Respected Contributor

Re: E200/64 array controller can not recognize 6G-10K-300​G hard disk

When you remove the old drives, are you deleting the existing array first and then removing the drives? Or are you doing a "rolling update" by replacing one drive at a time to let it rebuild onto the new larger disk?

If you're just removing both old drives and you didn't delete the array first, it might be complaining about the drives missing so it won't let you do anything until you remove the configuration for the old array.