EVENT ID 57 HPQILO2

[myx]

Hi all, after upgrading into the latest firmware, one out of eight server encountered error, Event ID 57, HPQILO2. A minimum of 8 error logs everyday and the server restarting every morning.

Im running on Windows Server 2008, x64.

Pls advise what to do.

Thank you very much for the help.

Array Controller Firmware - 5.26
System ROM Firmware (Active) - 2008.11.01
Management Processor Firmware(Active) - 1.77
HP Proliant ilo2 Management Controller Driver
for Windows Server 2008 x64 Edition - 1.8.0.0
HP System Management Homepage for Windows -3.0.0.64
HP Insight Management Agents for Windows Server 2008 x64 Edition - 8.20.0.0

[KarimK]

I am reciving the same errors after upgrading my firmware yesterday?

Event Type: Warning
Event Source: hpqilo2
Event Category: None
Event ID: 57
Date: 03/06/2009
Time: 17:38:47
User: N/A
Computer: xxxxxxxxx
Description:
NetFN 0x4, command 0x2D timed out
Data:
Event Type: Warning
Event Source: hpqilo2
Event Category: None
Event ID: 57
Date: 03/06/2009
Time: 17:38:47
User: N/A
Computer: xxxxxxxx
Description:
Failed GET SENSOR READING, sensor 19
Data:

Event Type: Warning
Event Source: hpqilo2
Event Category: None
Event ID: 57
Date: 03/06/2009
Time: 17:39:27
User: N/A
Computer: xxxxxxxx
Description:
Maximum indicator count (1) exceeded
Data:

I have recived hundreds on 2x cluster nodes.

K

[Luca Pagan]

Hi,

it seems to be solved with a new driver:
HP ProLiant iLO 2 Management Controller Driver for Windows Server 2008 ver 1.11.1.0
26 May 2009

On my dl380g5 with windows 2003 it's now ok.

Luca

[myx]

hellO! just downloaded and installed HP Proliant ilo2 Management Controller driver 1.11.1.0 and it seems working. Will update you guys if i still experience problem. thanks!

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&swItem=MTX-9b30f465983049fba87cb924bc&mode=3

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01704271&dimid=1045547850&dicid=alr_apr09&jumpid=em_alerts/us/apr09/all/xbu/emailsubid/mrm/mcc/loc/rbu_category/alerts

[myx]

after updating the HP Proliant ilo2 Management Controller Driver
for Windows Server 2008 x64 Edition - 1.8.0.0
into version 1.11.1.0 the numerous logs has come down to 2 logs. Still it didnt solve the problem. Pls pls pls... Hp must come out with the answer of this error. I have read a lot of forums regarding this error. some says the 1.11 update resolved the problem, other says not. Unluckily, i was one of those who says NOT. pls help.

my server is HP DL380 G5 and running Windows Server 2008 x64.

thanks

[James Kennedy_4]

Currently doing a force downgrade to 1.80 is the only solution. It will fix the errors and prevent ASR.

[myx]

Hi! I already downgraded it to 1.8.0.0 last night. But this morning I got Event ID:57 hpqilo2 error again.

Failed GET SENSOR READIND, sensor 11
NetFN 0x4, command 0x2D timed out.

Thanks

[Christophe Kottelat]

I have tried all possiblities with older drivers and also with the most recent including the firmware update of the ilo card.

I still have vent id 57 on my Proliant BL460c and i had to disable the Automatic System Restart option to avoid unexpected server reboot.

Does anyone know how to fix this once for ever?

[Gregory Vangermeersch]

I called HP and they told me to install the iLO driver sys mngmt 1.11.1.0 + fw iLo .78 + BIOS update. Problem should be solved (it was for a ML350G5 + win 2003std

[Bob Clidinst]

I have the same problem. Fresh server build: SmartStart 8.25 (ProLiant Support Pack V8.25 A), Windows Server 2003 R2 32-bit with Service Pack 2, Windows updates are current, ML350 G5 with 2009.05.12 BIOS, iLO 2 with V1.78 firmware. I will try the HP ProLiant iLO 2 Management Controller Driver V1.11.1.0 and report back!