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02-08-2018 07:54 AM
02-08-2018 07:54 AM
End Of Service Life (EOSL) DL360 G5
Hi guys. I've searched everywhere but I coulnd't find an official answer or so.
I'm looking for information of End Of Service Life for several HPE products.
DL360 G5
DL360 G6
DL385 G2
DL380 G5
DL585 G2
There's a lot information online about these products but everyone of them are wrong.
How do I know this? We have a lot of these servers under support contract, right now we are in negotiation for this year.
Sadly for us, HPE doesn't list this information, and I couldn't get it from my account manager, in essence HPE makes more difficult to sale the need it upgrades to our bosses.
Thanx in advance
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02-20-2018 01:11 AM
02-20-2018 01:11 AM
Re: End Of Service Life (EOSL) DL360 G5
Hello,
Good Day
You can check the warranty status of your server using the below link:
https://support.hpe.com/hpsc/wc/public/home
If you would like to know more about the warranty for HPE products, refer the below link:
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c02978467
You also can refer the below document which has additional information.
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c03859703
Thanks & Regards,
I work for HPE. The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
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02-20-2018 01:28 AM
02-20-2018 01:28 AM
Re: End Of Service Life (EOSL) DL360 G5
I would like to know when HPE won't be able to give me support even pay support.
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06-28-2020 10:14 AM
06-28-2020 10:14 AM
Re: End Of Service Life (EOSL) DL360 G5
Great indeed, but would be even greater if we have a day of ending payment support so we can sell our case for an infrastructure update
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