End Of Service Life (EOSL) DL360 G5

[Grimaldy Soto]

Hi guys. I've searched everywhere but I coulnd't find an official answer or so.

I'm looking for information of End Of Service Life for several HPE products.

DL360 G5

DL360 G6

DL385 G2

DL380 G5

DL585 G2

There's a lot information online about these products but everyone of them are wrong.

How do I know this? We have a lot of these servers under support contract, right now we are in negotiation for this year.

Sadly for us, HPE doesn't list this information, and I couldn't get it from my account manager, in essence HPE makes more difficult to sale the need it upgrades to our bosses.

Thanx in advance

[Rafi786]

Hello,

Good Day

You can check the warranty status of your server using the below link:

https://support.hpe.com/hpsc/wc/public/home

If you would like to know more about the warranty for HPE products, refer the below link:

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c02978467

You also can refer the below document which has additional information.

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c03859703

Thanks & Regards,

[Grimaldy Soto]

End Of Service Life or End Of Service Support Life or End Of Support Life, not warranty.

I would like to know when HPE won't be able to give me support even pay support.

[Grimaldy Soto]

2 years later and still we don't know when HPE will stop supporting this model.
Great indeed, but would be even greater if we have a day of ending payment support so we can sell our case for an infrastructure update

[Bob17]

Try this link:

Retired Products | Hewlett Packard Enterprise (hpe.com)

[KevinSpringPM]

This question is best asked to the pointnext team that you renew your support with. HPE Community support will not be able to provide this info.