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End Of Service Life (EOSL) DL360 G5

Grimaldy Soto
Frequent Advisor

End Of Service Life (EOSL) DL360 G5

Hi guys. I've searched everywhere but I coulnd't find an official answer or so.

I'm looking for information of End Of Service Life for several HPE products.

DL360 G5

DL360 G6

DL385 G2

DL380 G5

DL585 G2

There's a lot information online about these products but everyone of them are wrong.

How do I know this? We have a lot of these servers under support contract, right now we are in negotiation for this year.

Sadly for us, HPE doesn't list this information, and I couldn't get it from my account manager, in essence HPE makes more difficult to sale the need it upgrades to our bosses.

 

Thanx in advance

2 REPLIES
Rafi786
HPE Pro

Re: End Of Service Life (EOSL) DL360 G5

Hello,

Good Day

You can check the warranty status of your server using the below link:

https://support.hpe.com/hpsc/wc/public/home

If you would like to know more about the warranty for HPE products, refer the below link:

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c02978467

You also can refer the below document which has additional information.

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c03859703

Thanks & Regards,

Mohd Rafiuddin
I work for HPE. The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
Grimaldy Soto
Frequent Advisor

Re: End Of Service Life (EOSL) DL360 G5

End Of Service Life or End Of Service Support Life or End Of Support Life, not warranty.

I would like to know when HPE won't be able to give me support even pay support.