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тАО05-25-2003 11:19 PM
тАО05-25-2003 11:19 PM
Does anyone has any idea as to how to fix the following:
1797 - Slot x Drive Array - Array Accelerator Read Error Occurred Array Accelerator is disabled.
Thanks for all the replies.
Solved! Go to Solution.
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тАО05-25-2003 11:23 PM
тАО05-25-2003 11:23 PM
SolutionWhich type of controller do you have and what is the firmware version?? Assuming you have Smart Array Smart2SL with a firmware of 2.08, you need to update the firmware of the controller and here is the link to download the SoftPaq:
http://h18007.www1.hp.com/support/files/server/us/download/14694.html
Just make the first diskette only.
Regards,
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тАО05-25-2003 11:26 PM
тАО05-25-2003 11:26 PM
Re: Error 1797 - Array Accelerator Read Error
Thanks for your quick response. We actually had two servers experiencing the same problem. We were able to fix one of them but the other one still giving the same message. What do we do with the second one?? We do have a spare controller and just dont want to take a chance by replacing the controller and then loosing the data. Any thoughts??
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тАО05-25-2003 11:27 PM
тАО05-25-2003 11:27 PM
Re: Error 1797 - Array Accelerator Read Error
Just replace the controller. You dont need to worry about data loss because the array information is stored on the HDDs locally.
Cheers,
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тАО01-26-2004 07:19 AM
тАО01-26-2004 07:19 AM
Re: Error 1797 - Array Accelerator Read Error
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тАО01-07-2014 11:46 PM
тАО01-07-2014 11:46 PM
Re: Error 1797 - Array Accelerator Read Error
Slot 0 HP Smart Array P400 Controller (256MB, v7.8) 1 logical drive
1797-Slot 0 Drive Array - Array Accelerator Read Error Occured
Array Accelerator is disabled
We replaced:
- The cache accelerator memory module.
- The array accelerator daughter board.
But still have the same error.
Please advise,