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Error #263 y #778 en Smart Array P600 MSA60

diagnoimagen
Occasional Visitor

Error #263 y #778 en Smart Array P600 MSA60

I have, problem with my Smart Array P600 and MSA60 12TB. The SO is win2000 and 2gb memory ram in the server DL380 G4

Battery Failed and rebuilding logical drive 1
2 REPLIES
TarunJain
Respected Contributor

Re: Error #263 y #778 en Smart Array P600 MSA60

Hi,

I will suggest you to take complete backup first.

The ADU Report is showing all hard drives as Drive present and operational, confirm the LED status of hard drives to identify any faulty hard drives.
The firmware of the controller 1.18 is primitive,Lots of fixes have been incorporated in newer releases.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=329290&prodSeriesId=466290&swItem=MTX-ab5e116caa7b4048a8d3bf01c3&prodNameId=466291&swEnvOID=181&swLang=8&taskId=135&mode=5

Perform following steps to confirm the health of controller and hard drives:
1. Update firmware of controller and hard drives
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=466291&prodTypeId=329290&prodSeriesId=466290&swLang=8&taskId=135&swEnvOID=181
2. Restart the MSA and Server
3. Check the status again via ADU
4. Check status through Online insight diagnostics. Lauch System Management Homepage -> Online Insight Diagnostics -> Diagnose -> Select logical drive ->Start Diagnosis
(Online Insight Diagnosis will be available only if it is installed)
marcus1234
Honored Contributor

Re: Error #263 y #778 en Smart Array P600 MSA60

Hi diagnoimagen

some of disks are running hpg1 firmware some are on hpg 6 this is not a good mixture "" update them
p600 reports
Battery failure on battery pack 1, replace battery.as it advises thats aprecise message

this can be seen in acu you can check its progress in there, rebuild time is circa 15 mins per GB if server not use, otherwise in acu you can change raid rebuld priority to high when not in production , then back when done,,



SLOT 0 PCI Smart Array 6i Controller
SLOT 1 PCI Smart Array P600

for p 600 use firmware this via windows

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=329290&prodSeriesId=466290&prodNameId=466291&swEnvOID=181&swLang=8&mode=2&taskId=135&swItem=MTX-ab5e116caa7b4048a8d3bf01c3


might be a good idea to boot from this and u new firmwares for your server
Firmware Maintenance CD 8.60
10 Aug 2009


then use this smart start cd for your server again to update the drivers too so the OS can take advantage of the new firmwares installed with firmware maint cd

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=397634&prodNameId=3288132&swEnvOID=181&swLang=8&mode=2&taskId=135&swItem=MTX-38d443ae75914124807c7cf066


Enjoy :)

This is how we thank in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33