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Error flashing NVRAM, IP reinstall DL380e Gen8, error for the Embedded Flash/SD-CARD

 
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Fernanmd
Occasional Visitor

Error flashing NVRAM, IP reinstall DL380e Gen8, error for the Embedded Flash/SD-CARD

Hello i need to reinstall system and configure new RAID but Intelligent provisioning dont start (black screen).

I try reinstall IP with dvd but with version 1.63 and 1.71 have the same error "Error flashing NVRAM"

I update ILO to 2.70, update bios to P73 05/24/2019 and reset NVRAM using System Maintenance Switch.

Always have the same error, looking for this problem i find this: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04996097
With this steeps:

Step 1) Upgrade the iLO 4 firmware to version 2.61 
Step 2) Perform a NAND format 
Step 3) Check the iLO status If the iLO status is normal, then skip to Step 6 If the iLO status is still degraded, continue to Step 4 
Step 4) Schedule downtime; AC power-cycle and repeat the NAND format 
Step 5) Check the iLO status If the iLO status is normal, continue to 
Step 6 If the iLO status is still degraded, then skip to Step 7 
Step 6) Perform these final steps if the system board does not need to be replaced: Reboot the server; reinstall IP; and refresh the server in OneView (if server is managed by OneView) 
Step 7) If steps 1-4 did not resolve the degraded iLO, replace the system board.

I perform the NAND format but have the same error "iLO 4 self-test error for the Embedded Flash/SD-CARD", and when try update IP have the same error "Error flashing NVRAM"

Any can help to fix it? or other way to create raid and install windows?

Thanks.

2 REPLIES 2
Martinnn
HPE Pro

Re: Error flashing NVRAM, IP reinstall DL380e Gen8, error for the Embedded Flash/SD-CARD

Hello Fernanmd,

This will require deep analysis, please open a support case on this matter.

Thanks

P.S. You can create RAID using SSA (Smart Storage Administrator) then install Windows without using IP)

I am an HPE Employee
Fernanmd
Occasional Visitor

Re: Error flashing NVRAM, IP reinstall DL380e Gen8, error for the Embedded Flash/SD-CARD

Thanks i will try it.