Esxi 6.7 update3 may 2020: Plugin lsu-smartpqi-plugin cannot get information for device naa.XX

[michib]

Hi, 

On a brand new dl360 gen10 with p408i smart raid controller I just installed Esxi 6.7 update3 with HPE custom image release date: 2021-05-04 Build Number: 17700523. I noticed a strange behaviour when dealing with RAID logical volumes. I cannot get from Esxi infos about raid level of logical volumes or disk participating in it. In particular:

- When issuing a command to know which disks are part of logical raid1 array: esxcli storage core device raid list -d naa.600508b1001c9bec22039cdbb2c69517 I get this error: Plugin lsu-smartpqi-plugin cannot get information for device with name naa.600508b1001c9bec22039cdbb2c69517. Error was: Device is not found.

- When issuing a esxcli storage core device list -d naa.600508b1001c9bec22039cdbb2c69517 to get info about logical volume I notice this fields

Drive Type: unknown
RAID Level: unknown
Number of Physical Drives: unknown

normally they are fine populated.

Driver vib installed is smartpqi--67.4054.2.118-1OEM.670.0.0.8169922--MSCC.

Does anybody noticed this behaviour? I wasn't able to find any HPE upgrade option for smartpqi driver installed in custom image.

thanks, regards,

[techin]

@michib did you manage to solve this 

[michib]

Hi Techin,

Unfortunately not.

I'm in contact with HP via fixed support services waiting for their analysis. I suspect this is something that went unnoticed for p408-i series of controllers ... I have 3 nodes with different esxi 6.7 releases all affected by this.

regards,