ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

Event 11The driver detected a controller error on \Device\Harddisk4\DR4

Mark Perkins
Occasional Visitor

Event 11The driver detected a controller error on \Device\Harddisk4\DR4

We have received this error approx 8 times in the last 6 month on disk 4 and 6. The server is a PROLIANT 8500 running Microsoft Windows 2000 Advanced Server 5.00 with exchange 2000 sp4 attached to a HSG80 storage San via HBA KGPSA running version 54.53.7 SPM 3.4.7
We have had no reports of data lost and checked all other messages all appear to point to a driver problem
2 REPLIES

Re: Event 11The driver detected a controller error on \Device\Harddisk4\DR4

Hi,

This is most likely a disk on the HSG reporting soft errors. It's possible to decode the error to get the exact fault using a tool like HP's service event analyzer. You could also connect a console to the HSG and leave in logging any output as the errors are reported on the console but not logged in the HSG.

Mark Perkins
Occasional Visitor

Re: Event 11The driver detected a controller error on \Device\Harddisk4\DR4

Thanks for the info, i will carry out the suggestions and hopefully get a answer