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Event 24598, Logical Drive Recovery

 
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Rancher
Honored Contributor

Event 24598, Logical Drive Recovery

We have had an odd thing happening recently. In the last two weeks, we had 3 hard drives fail in three different servers (ML370 G4's and one Proliant 3000).

When we replaced the drives, the physical drive shows fine, but the logical drive seems to hang before rebuilding.

The Windows Event Viewer shows the following:
Event Type: Information
Event Source: CPQCISSE
Event Category: None
Event ID: 24598
Description:
Logical Drive 1 of
Array Controller in slot 4 has changed from status code 0 to status code 4.
Status Codes:
0 = OK
1 = FAILED
2 = NOT CONFIGURED
3 = INTERIM RECOVERY MODE
4 = READY FOR RECOVERY
5 = RECOVERING
6 = WRONG PHYSICAL DRIVE REPLACED
7 = PHYSICAL DRIVE NOT PROPERLY CONNECTED
8 = HARDWARE IS OVERHEATING
9 = HARDWARE HAS OVERHEATED
10 = EXPANDING
11 = NOT YET AVAILABLE
12 = QUEUED FOR EXPANSION
13 = UNKNOWN

Insight shows the drive is ready for rebuild.
The only way we can clear this is with a reboot. We have not seen this until now.
Any ideas why this has started happening?
3 REPLIES
Michael Richter
Trusted Contributor
Solution

Re: Event 24598, Logical Drive Recovery

Please decribe more detailled whats the issue with the logical drive during reboot!?
Also provide infos about amount of HDDs in which Raid Level and whats the rebuitl Prio.

First u should check if the FW from SA is up to date!

Second, check the ADU if the HDDs has any ECC Read Errors or Read Faults which may cause that the rebuilt abort

Third monitor the rebuilt status with ACU

Gus Kwong
Respected Contributor

Re: Event 24598, Logical Drive Recovery

Here is a post previously
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1065424

It does sound like the normal recovery process is waiting for something, especially when you say the reboot kicks off the recovery.

Here is the link as mentioned in the post
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00677430&jumpid=reg_R1002_USEN

So in short, check the firmware and see if it is the latest one.
Learning never ends
VinodReshmy
Occasional Visitor

Re: Event 24598, Logical Drive Recovery

This Occurs only while the Raid controller slots fails