Event ID 5 with TL891DLX

[Ron Collins_1]

We have a TL891DLX attached to one of our ML370 server. We are using Arcserve with W2K. It's giving us the following message in the event log:
Event ID5 A parity error was deltected on \device\scsi\cpq32fs2
Any help would be greatly appreciated.

Thanks

[Sunil Jerath · Accepted solution]

Hello Ron,
This is usually caused by the bad/damaged cables. If that's the case then you need to replace the cables and the P/Ns are as follows:
library Internal cable - 124839-001 and External - 202920-001

The internal cable is the cable that connects the external connectors to the main board and the external cable is the cable that jumpers the robotics to Drive 1.

Regards,

[Sunil Jerath]

Hello Ron,
You may also want to update the Support paq as well if that's not done already. The support paq can be downloaded from:
http://h18007.www1.hp.com/support/files/server/us/locate/20_1119.html

Cheers,

[Ron Collins_1]

Thanks Sunil, yes we found two broken cables and shall be replacing those. We definitely need to update the drivers as well.

Thanks again,

[Lee YapKeong]

Deal all,

We have a similar problem as Ron.
We have a TL891 attached to a Proliant 1600 server. We are using Veritas Backupexec 8.5 with W2k Std. It's giving us the following message in the event log:
Event ID5 A parity error was deltected on \device\scsi\cpq32fs2.

The TL891 attached to the server on the local SE SCSI port, and the interface of the TL891 is using DIFF SCSI port. So that we are using a SCSI Converter between both cables.

Base on the previous solution, I had tried replaced both SCSI cables but the Event ID 5 still comes out.

Any help would be greatly appreciated.