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тАО03-03-2010 12:37 PM
тАО03-03-2010 12:37 PM
Re: Excessive Failed Hard Drives
Rgds,
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тАО03-04-2010 09:18 AM
тАО03-04-2010 09:18 AM
Re: Excessive Failed Hard Drives
Failed
Error: 640001: Controller has reported a SMART error on this drive
Error: 640006: The Read and/or Write HARD error rate is above threshold
This drive has experienced/recorded error conditions reported by diagnosis and requires replacement
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тАО03-04-2010 03:56 PM
тАО03-04-2010 03:56 PM
Re: Excessive Failed Hard Drives
Which Version of Windows 2008 Server are you using exactly?
What Version of Firmware is the MSA60 at?
Is this MSA60 in a dual domain configuration?
What version of Firmware is the P800 controller that you just updated?
What are the drive Model & P/N's?
What version of ACU and ADU are you using (yes it makes a difference ;-))?
IMHO, ADU would be the better application to check and post errors, rather than the diagnostics.
Firmware CD 8.70 Support Guide Matrix:
ftp://ftp.hp.com/pub/c-products/servers/management/smartstart/FWServerSupportGuide8.70.pdf
If you can't post the ADU GUI report, then please try posting the CLI report:
Run the ADU CLI application:
ADU can run from the command-line to create a report text file.
The hpaducli executable is located in the directory where the ADU component was
installed, by default C:\Program Files\Compaq\hpadu\Bin.
"hpaducli -f [filename]" (filename being the file name the adu report
text file will be written to.)
For other command-line options just type:
"hpaducli -h"
Rgds,
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тАО03-08-2010 10:54 AM
тАО03-08-2010 10:54 AM
Re: Excessive Failed Hard Drives
Which Version of Windows 2008 Server are you using exactly? Enterprise SP1
What Version of Firmware is the MSA60 at? 2.18
Is this MSA60 in a dual domain configuration? No
What version of Firmware is the P800 controller that you just updated? 7.08
What are the drive Model & P/N's?
146 G SAS, 418367-B21: 450 G SAS, 454232-B21
What version of ACU and ADU are you using (yes it makes a difference ;-))? ACU 8.28
I was under the impression that the ADU is not part of the Online Diagnostic Utility.
I do have a seperate ADU on my 2003 servers, but not the 2008 boxes.
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тАО03-10-2010 10:33 AM
тАО03-10-2010 10:33 AM
Re: Excessive Failed Hard Drives
Rgds,
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тАО03-15-2010 11:18 AM
тАО03-15-2010 11:18 AM
Re: Excessive Failed Hard Drives
I do not see the ADU at all, only the ACU. I thought the ADU is not part of the ACU or the new diagnostics.
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тАО03-16-2010 11:25 AM
тАО03-16-2010 11:25 AM
Re: Excessive Failed Hard Drives
According to the Release Notes it was integrated with ACU in 8.28:
Changes for ACU 8.28.X.X:
Diagnostics (ADU - Array Diagnostic Utility) is now integrated with ACU (Array Configuration Utility)
GUI interface and icon updates
Tabs control for major task categories...Configuration, Diagnostics, and Wizards
Controller/Device Dropdown control for selecting controllers and devices
Will check out 8.28 and let you know.
Rgds,
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тАО03-16-2010 11:42 AM
тАО03-16-2010 11:42 AM
Re: Excessive Failed Hard Drives
ACU (8.35) shows there should be three tabs at the top, one is DIAGNOSTICS and there you will have the controllers on the left-side to check which one(s) to check out. Once you've selected the controller(s), you should have two options View and Generate Diagnostic Report. Click on Generate and SAVE the report as a zip file and post it with the ZIP or Zip extension.
Rgds,
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тАО03-17-2010 04:22 AM
тАО03-17-2010 04:22 AM
Re: Excessive Failed Hard Drives
A call to HP recommended that the backplane needs replacing on the MSA-60
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тАО03-18-2010 05:58 AM
тАО03-18-2010 05:58 AM
Re: Excessive Failed Hard Drives
Physical Hard Drive 61, Serial Number: D2A2P9601GPH0927, Controller Serial Number: PAFGF0N9SXK04A
Failed
Error: 640006: The Read and/or Write HARD error rate is above threshold
However, when you looke at the summary for storage, it shows that everything is fine.
I also ran diagnose thorugh the ACU and have attached the report.