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Excessive fan use in Proliant DL360 G6

 
Bardo
Occasional Contributor

Excessive fan use in Proliant DL360 G6

Hi,

 

I have just expanded my physical disks from 2 to 4 by adding 2 new SATA disks.  As a result my Proliant DL360 G6 server has gone from being very quiet (barely ever running the fan) to running the fan at full noise almost all of the time, making it unusable in the environment I have it setup in due to the noise.  The fan starts running excessively immediately, before any components would have had time to heat up at all.

 

I have tried upgrading to the latest BIOS from http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3884319&prodNameId=3884320&swEnvOID=2023&swLang=13&mode=2&taskId=135&swItem=MTX-3156ba2790864223b03714f9c1 and have also ensured the "Thermal Configuration" is set to "Optimal Cooling" as per http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=3884082&prodTypeId=15351&objectID=c01871972
Is there a specific reason that this would occur due to the new disks (such as additional power consumption?).  Are there any other options for reducing the speed of the fans?  Are there any utilities that can be installed on Windows 2008 R2 to configure these types of components from within the installed operating system?

 

Thanks in advance

1 REPLY
Bardo
Occasional Contributor

Re: Excessive fan use in Proliant DL360 G6

I think I found the issue here - http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1300195407086+28353475&threadId=1406992

 

Essentially it looks like the Seagate SATA drives I added don't support providing the temperature (or report it incorrectly), resulting in the fans being cranked up to 100% to compensate.  I found an error in the HP log stating that the disks were reporting overheating (even though they aren't).

From reading the other post it looks like I'm going to have to either put up with the noise or buy new disks.

 

I hope this helps someone else