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External Tape drive installation issues.

 
Shyna
Frequent Advisor

External Tape drive installation issues.

I have an External HP Storageworks 448 Ultrium Tape drive that I want to install on HP ML 370 G5 server. It has a SCSI interface and didn't come with any installation CD. How do I go about installing this device as its not plug and play.
Thanks.
11 REPLIES
Torsten.
Acclaimed Contributor

Re: External Tape drive installation issues.

See

http://www.hp.com/products1/storage/compatibility/tapebackup/ISS/Detail/16-0029-0110.html#CONTROLLERS


The HP ProLiant ML370 G5 does not have a suitable integrated SCSI controller for connecting the HP StorageWorks Ultrium 448 SCSI . Please use one of the following compatible HBAs:


412911-B21 - HP SC11Xe PCIe Ultra320 SCSI HBA (Internal/External)

374654-B21 - HP Single Channel Ultra320 SCSI PCI-X HBA G2

Hope this helps!
Regards
Torsten.

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Shyna
Frequent Advisor

Re: External Tape drive installation issues.

Thanks for your swift response. Kindly find attached the picture of the SCSI interface that i'm using to connect the tape drive. Can't i use this?
Torsten.
Acclaimed Contributor

Re: External Tape drive installation issues.

If you could tell what card model this is ...

Hope this helps!
Regards
Torsten.

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Shyna
Frequent Advisor

Re: External Tape drive installation issues.

if this is not compartible, the server is not suppose to recognise the hardware in the first place. When the server is booting, the Linux OS detects the devives connectd to the server and lists them, it shows Ultirium 2 which means its detecting the tape drive.
Torsten.
Acclaimed Contributor

Re: External Tape drive installation issues.

On this (bad) picture it looks like a normal single channel SCSI HBA - this should work, but better check the product number of this HBA.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
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Shyna
Frequent Advisor

Re: External Tape drive installation issues.

The only SCSI device installed on the server is : Device name-LSI Logic/Symbios Logic 53c1030 PCI-X. Fusion-MPT Dual Ultra 320. This is when you check the devices on the server.

Did it look like it?
Torsten.
Acclaimed Contributor

Re: External Tape drive installation issues.

isn't there a product number (not readable on your picture)?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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Shyna
Frequent Advisor

Re: External Tape drive installation issues.

The server is in Production now and the product number will be checked and sent to you at the close of business today. tf it happens that the SCSI card is the right one, what other things have to be done before the tape drive becomes functional?

Thanks for your assistance.
Michael A. McKenney
Respected Contributor

Re: External Tape drive installation issues.

I would do the firmware on the server, controller, and tape drive.
Shyna
Frequent Advisor

Re: External Tape drive installation issues.

The part number of the card is 403051-001. Is it the right card to use? If it is, what else do I need to do next?
Thanks so much for your assistance.
Shyna
Frequent Advisor

Re: External Tape drive installation issues.

The server was detecting the tape drive quite alright but when i tried to do the backup, it gives this error. bash: /dev/tape: No such device or address. When i tried severally to restart and free up some space on the server, it will start to backup but will terminate and give this other error message after like 30seconds. CPIO : write error: no space left on the device. Please what else can i do?