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05-08-2021 03:23 AM
05-08-2021 03:23 AM
FIRMWARE UPDATE ERROR
I have ML380 gen 9 server running windows server 2016 that i'm trying to update using the last proliant service pack :
P35939_001_gen10spp-2021.04.0-SPP2021040.2021_0409.17.iso
after inventory , i receive the following warning :
Deploy may encounter issues due to the following warning(s):
To proceed with the updates using this baseline at your own risk, select Ignore Warnings option.
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05-09-2021 03:27 AM
05-09-2021 03:27 AM
Re: FIRMWARE UPDATE ERROR
Hello, I you sure about server model ML380 gen9? I am afraid it doeas not exist. Isn't it DL380 gen9?
anyway, you psp is for gen10 only.
in case of havein DL380 gen9, please check https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_1ea706f3a83147309158a699b2
Best regards
Jan
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05-09-2021 07:45 PM
05-09-2021 07:45 PM
Re: FIRMWARE UPDATE ERROR
Hello Jan,
Yes, please use the below link to update the SPP for Gen9 servers.
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_1ea706f3a83147309158a699b2#tab-history
P35939_001_gen10spp-2021.04.0-SPP2021040.2021_0409.17.iso is for Gen10 only.
Thanks.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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05-13-2021 08:18 AM - edited 05-13-2021 08:20 AM
05-13-2021 08:18 AM - edited 05-13-2021 08:20 AM
Re: FIRMWARE UPDATE ERROR
Hello,
I hope your query has been addressed.
In case of any further queries, please feel free to reach us and we will be glad to assist you.
Thank you.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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05-17-2021 11:13 AM - edited 05-25-2021 07:36 AM
05-17-2021 11:13 AM - edited 05-25-2021 07:36 AM
Re: FIRMWARE UPDATE ERROR
As already said above, you are using the SPP that is specifically made for Gen10 servers.
For Gen9, keep an eye on this page: https://techlibrary.hpe.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx?version=2021.05.0
The Gen9 SPP 2021.05 will most likely be released on the 21th of May.
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05-23-2021 02:27 AM
05-23-2021 02:27 AM
Re: FIRMWARE UPDATE ERROR
you psp package is for gen10 only.
DL380 gen9, please check https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_1ea706f3a83147309158a699b2