ProLiant Servers (ML,DL,SL)

FIRMWARE UPDATE ERROR

 
eSSAM2
New Member

FIRMWARE UPDATE ERROR

I have ML380 gen 9 server running windows server 2016 that i'm trying to update using the last proliant service pack :

P35939_001_gen10spp-2021.04.0-SPP2021040.2021_0409.17.iso

after inventory , i receive the following warning : 

Deploy may encounter issues due to the following warning(s):

 
Warning - The selected Firmware Baseline is not supported for the given server. It is not recommended to continue with the updates using this baseline. Please select a different supported baseline for this server.
To proceed with the updates using this baseline at your own risk, select Ignore Warnings option.
 
What should i do ?! how to know which updates have the issue ?! 
5 REPLIES 5
Jan Soska
Honored Contributor

Re: FIRMWARE UPDATE ERROR

Hello, I you sure about server model ML380 gen9? I am afraid it doeas not exist. Isn't it DL380 gen9?

anyway, you psp is for gen10 only.

in case of havein DL380 gen9, please check https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_1ea706f3a83147309158a699b2

Best regards

Jan

ManBha
HPE Pro

Re: FIRMWARE UPDATE ERROR

Hello Jan,

 

Yes, please use the below link to update the SPP for Gen9 servers.

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_1ea706f3a83147309158a699b2#tab-history

 

P35939_001_gen10spp-2021.04.0-SPP2021040.2021_0409.17.iso is for Gen10 only.

 

Thanks.

I work for HPE

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ManBha
HPE Pro

Re: FIRMWARE UPDATE ERROR

Hello,


I hope your query has been addressed.


In case of any further queries, please feel free to reach us and we will be glad to assist you.

 

Thank you.

I work for HPE

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WouterH
HPE Pro

Re: FIRMWARE UPDATE ERROR

As already said above, you are using the SPP that is specifically made for Gen10 servers.

For Gen9, keep an eye on this page: https://techlibrary.hpe.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx?version=2021.05.0 

The Gen9 SPP 2021.05 will most likely be released on the 21th of May.

I am a HPE Employee

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mysy
Valued Contributor

Re: FIRMWARE UPDATE ERROR

you psp package is for gen10 only.

 DL380 gen9, please check https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_1ea706f3a83147309158a699b2