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Failed disk drives status in Insight Diagnostic Online Edition?

 
Mindaugas_1
Frequent Advisor

Failed disk drives status in Insight Diagnostic Online Edition?

Hi,
Insight Diagnostics Online Edition shows that two drives in DL380 G4 server are Failed (see attached file), but ADU not showing any failed drives, or critical errors (see attached ADU report). Should I replace these drives?
FW and SW are the latest versions.
By the way, how can I determine exact version of the disk drive? Latest firmware for these "failed?" drives is HPB2D, but ADU and other reporting tools shows only HPB2.

 

 

P.S. This thread ahs been moved from Disk to ProLiant Servers (ML,DL,SL). - HP forum Moderator

4 REPLIES
James ~ Happy Dude
Honored Contributor

Re: Failed disk drives status in Insight Diagnostic Online Edition?

Hello,

Weird indeed;

Also All the Firmware is the latest one.

Do you see AMBER/RED LED for the HDDs ??
Do you see the RAID degraded in ACU ??

If not I dont think You need to change the HDDs.

Regarding the Firmware, It will always Show HPB2 & not "HPB2D/C/B/A"; Thats Standard, nothing to worry about.

Regards,
James.
alvasandy
Occasional Visitor

Re: Failed disk drives status in Insight Diagnostic Online Edition?

Is this some kind of bug which shows the Hard disk as failed even though they are fine.
Is there a way to rectify this issue.
please let me know.
baxter316
Occasional Visitor

Re: Failed disk drives status in Insight Diagnostic Online Edition?

I have this same issue. Anyone getting anywhere with this?
KarloChacon
Honored Contributor

Re: Failed disk drives status in Insight Diagnostic Online Edition?

hi

did you fix your issue?

I mean HP insight diagnostic reporting failed HDDs? when they are not

regards
Didn't your momma teach you to say thanks!