False CPU Overheat on DL380 G5

[KarloChacon]

I meant it is not public

God I've love an edit option after replying

[Emir Prcic]

Any news? Where can I get the service pack?
My productive server is showing the same problems.

3 CPU 255 C 127 C Caution
4 CPU 255 C 127 C Caution
5 Power Supply 55 C 77 C Caution
6 CPU 255 C 127 C Caution
7 CPU 255 C 127 C Caution

[Adam Podhorsky]

Hi all,
I have installed the PSP 8.20 and my CPUs have still 255°C :(
What now?
Thanks for any helpful info

[Christoph Z.]

Hi,
I've had the same issue. Support told me that PSP8.20 would be the soultion but as I opened the case in November I did not want to wait. Last week I got a new system board and the error message disappeared.
I am surprised that PSP 8.20 is not the solution, as 2nd level said. This would mean, that a former update crashed the sensors...
It was hard discussion with the support but finally I got a solution.
Christoph

[T.Willmann]

Hi Chris,

We have the same problem for months, HP did
same cr.p with us "wait for 8.2" it fixes everything, and it didn't.
What was your final solution ?
Thanks

[Christoph Z.]

Hi,
the system board was replaced.

[lwright]

Updated our DL380 G5 to PSP8.3 and F/W 8.70 but still had the CPU temp issue. Ended up shutting down the server and pulling power cords; let it sit in that state for a solid 5 minutes. When it came back up, it was fine. It would be nice if after two years on this thread HP had a real resolution.

[NJK-Work]

Same problem here. I gave up an trying to find a solution and then one day I looked at the server in SIM and the error was gone. No idea what fixed it. Now I have another server doing it and I am going to try the "pull the power and let sit" technique.

Nelson

[T. Hamel]

We also have this issue on one of DL380 G5, is there a PSP/Software/BIOS/whatever solving this?

[j nicholson_2]

We are having the same issue with a dl380 g5. We updated firmware to 9.2 (latest) and still having the issue. Today we are going to update all HP drivers to PSP 8.6, if that fails we are going to demand a system board replacement. I will submit an update after we update to PSP 8.6