False over heat shutdown issues multiple HP DL380eG8 hard drives

[DataCenterTech]

We have 3 servers with over temp shutdowns

all Temp sensor 12

2 servers had drives that have reported overheat conditions both bay 25

1 of these after replacing bay 25 bay 22 started reporting over heat condition

any known issues to repair this.  drives are cold when pulled out

[Suman_1978]

Hi,

Check the hard drive model number and see if any firmware updates available for these drives.

Also check the BIOS firmware and Smart Array firmware updates.

Thank You!
I am a HP employee.

[DataCenterTech]

Replacing the drives on those 2 servers fixed the issue.

I have 1 more erver thats shutting down sensor 12

IML logs shows the controller but does not give the drive that is casing issue. (Drive # Get cut off)

have to wait for it to over heat and show error during post

How can I find the drive that is casing issue with out waiting for a post error?

[waaronb]

Try the array diagnostics utilty (ADU). It would (I think) show that kind of information, although I've never had a drive overheat so I'm not sure.